Proton System Administrator
Summary
Handles escalated IT troubleshooting and infrastructure administration for clients, mentors help desk technicians, and ensures smooth IT service delivery during EST shifts.
Position Description *This is a remote position* *Shift: 6am-3pm EST or 8am-5pm EST* Proton Technologies, Inc., an affiliate of Reynolds and Reynolds is seeking a Systems Administrator for our growing team. In this role you will handle escalated level troubleshooting and administration, directly to clients, at all levels of IT service and infrastructure. You will provide escalated level knowledge, skills, and mentoring to onsite and help desk technicians. Responsibilities will include but are n…