Provider Maintenance Administrative Assistant - REMOTE
Posted Updated 4
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Description
Please note: At this time, we are not accepting or considering applicants residing in California (CA), New York (NY), or
Hawaii (HI).
Reporting to the Bill Review Team Lead, the Provider Maintenance Administrative Assistant is responsible for accurately resolving any medical bills requiring providers/ vendors to be added as well as additional tasks as assigned. This position is high data entry working in multiple systems.
Work Specifics: Full-time, Non-exempt position, work remotely, Monday through Friday 7am - 4:00 pm local time.
Job responsibilities will include, but are not limited to:
- Accurately and appropriately analyze medical bills and make recommendations and solutions based on the review of provider information what is needed to process a medical bill.
- Review and verifies the correct provider information for medical bill is utilized, added, or modified within the BR system.
- Follow-up with customer regarding the provider files and validation of medical provider data.
- Protect system integrity: monitoring and correcting duplications and inaccurate/outdated data.
- Communicate with medical providers to obtain needed information and resolve bill-specific issues.
- Communicate directly with clients, offering excellent customer service by responding to and answering their questions quickly and professionally.
- Other duties as assigned.
Pay & Perks
- Pay: $16-18/hr DOE and location
- Medical, Dental and Vision insurance
- 401K
- Paid Time Off
- Paid Holidays
- Monthly Internet Stipend