Provider Operations Business Analyst I
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- Serve as Provider Operations subject matter expert on major department and corporate initiatives, projects, process improvement or any other major activity as assigned by management independently.
- Independently be able to ensure Provider Operations' needs are addressed; must be able to clearly articulate business needs so that the department is not negatively affected and elevate concerns and issues to management when applicable. Pursue issues until a satisfactory resolution is reached.
- Independently conduct data analysis related to major projects and operational activities that includes the following activities:
- Design analysis and the gathering and analyzing of data
- Analyze trending information in order to identify root causes and develop recommendations for resolution, prevention procedures and processes
- Constructing documentation analysis and execute solutions as directed by management.
- Work directly with providers both through writing and over the phone to resolve complex inquiries.
- The Business Analyst I must be able to proactively identify, research, and conduct analyses to resolve issues and trends that might negatively impact the department and HMSA as a whole.
- Performs all other miscellaneous responsibilities and duties as assigned or directed