Provider Operations Coordinator

Liberty Dental Plan is hiring a Provider Operations Coordinator to join our team!

Are you a detail-oriented professional who thrives on organization, collaboration, and delivering exceptional support? Join Liberty Dental Plan and play a key role in supporting provider network operations while helping ensure access to quality dental care for our members.

About Liberty Dental Plan

At Liberty Dental Plan, we are committed to improving access to quality dental care through strong provider partnerships, operational excellence, and exceptional service. We foster a collaborative, mission-driven culture where team members are empowered to grow professionally and make a meaningful impact.

Role Overview

The Provider Operations Coordinator provides administrative and operational support to the Provider Network team. This position is responsible for reviewing provider documentation, coordinating onboarding activities, supporting provider recruitment efforts, resolving inquiries, and contributing to projects that strengthen and maintain our provider network.

What You'll Do

• Review provider documentation, fee schedules, addenda, and credentialing applications to support provider onboarding.

• Ensure provider updates, contract changes, and terminations are complete and ready for processing.

• Communicate with provider offices to obtain missing documentation and required information.

• Support provider recruitment activities and outreach initiatives.

• Research and resolve provider network questions through collaboration with internal teams.

• Respond to provider and internal stakeholder inquiries in a timely, professional manner.

• Update and maintain tracking tools that support operational initiatives and projects.

• Identify opportunities for process improvement and communicate recommendations to leadership.

• Assist with departmental projects and other business needs as assigned.

Required

• High School Diploma or GED

• At least one year of experience in dental, healthcare, managed care, provider relations, customer service, or a related field

• Strong organizational skills and attention to detail

• Proficiency with Microsoft Word, Excel, and Outlook

• Excellent verbal and written communication skills

• Ability to work independently, manage priorities, and meet deadlines

• Strong customer service and problem-solving abilities

• Data entry experience

Preferred

• Bachelor's degree

• Experience working with provider contracts or provider network operations

• Knowledge of dental terminology

• Bilingual language skills

Work Environment

• Office-based environment utilizing standard office equipment

• Primarily sedentary work involving document review, computer use, and data entry

• Collaborative team setting supporting provider network growth and operational excellence

Why Join Liberty Dental Plan?

• Be part of a mission-driven organization dedicated to improving access to quality dental care

• Collaborate with experienced professionals who value teamwork, accountability, and innovation

• Contribute to initiatives that directly impact provider network growth and operational success

• Build your career in a supportive environment that encourages learning and professional development

How to Apply

Ready to make an impact? Apply today and join a team dedicated to supporting providers, strengthening networks, and improving access to high-quality dental care.