Provider Outreach and Education Manager

Automated Health Systems, a dynamic healthcare management company, is seeking a Provider Outreach and Education Manager to lead provider outreach and education activities supporting Maryland Medicaid programs.

In this hands-on management role, you will help healthcare providers understand Medicaid enrollment, re-enrollment, revalidation, and program requirements while supporting outreach initiatives throughout Maryland.

Benefits

• Health / Dental / Vision insurance

• 401(k)

• Employee Wellness Program

• Comprehensive and ongoing training

• Strong company culture with career growth opportunities

Responsibilities

• Coordinate and oversee daily provider outreach and education activities

• Provide guidance, coaching, and support to Outreach and Education Analysts

• Develop and implement outreach plans to support provider engagement and program goals

• Conduct in-person and virtual training sessions for healthcare providers and stakeholders

• Educate providers on Medicaid enrollment, re-enrollment, revalidation, and program updates

• Build and maintain positive relationships with providers, provider associations, and community stakeholders

• Coordinate outreach events, provider meetings, and informational presentations throughout Maryland

• Monitor outreach activities, track performance, and prepare reports for management

• Identify opportunities to improve provider communication, education, and engagement

• Collaborate with internal teams to support program requirements and operational goals