Proxy Operations Manager
Posted
Description
Reporting to the Director, Stewardship, the Proxy Operations Manager will be responsible for overseeing the end-to-end proxy voting operational process across client accounts and investment vehicles. The role serves as the primary operational liaison with custodians, proxy service providers, and internal stakeholders to ensure accurate, timely, and compliant vote execution.
The individual will manage critical relationships with proxy advisory firms, including ISS, and proxy distribution and vote execution service providers, including Broadridge. Responsibilities include proxy event monitoring, ballot reconciliation, vote instruction processing, operational risk management, vendor oversight, regulatory support, and continuous process improvement.
The ideal candidate combines strong proxy voting operational expertise, vendor management experience, analytical skills, and attention to detail. The individual must maintain a strong work ethic and high ethical standards at all times and be capable of working independently while collaborating effectively across multiple business functions.
This role is based in our office in Boston, Massachusetts. You are required to follow the firm’s policy on in-office attendance. Our current policy requires in-office attendance on Tuesday, Wednesday, and Thursday, and then provides an option to work remotely on Monday and Friday. Please note that Geode may modify this policy at any time.
Key Responsibilities:
The individual will manage critical relationships with proxy advisory firms, including ISS, and proxy distribution and vote execution service providers, including Broadridge. Responsibilities include proxy event monitoring, ballot reconciliation, vote instruction processing, operational risk management, vendor oversight, regulatory support, and continuous process improvement.
The ideal candidate combines strong proxy voting operational expertise, vendor management experience, analytical skills, and attention to detail. The individual must maintain a strong work ethic and high ethical standards at all times and be capable of working independently while collaborating effectively across multiple business functions.
This role is based in our office in Boston, Massachusetts. You are required to follow the firm’s policy on in-office attendance. Our current policy requires in-office attendance on Tuesday, Wednesday, and Thursday, and then provides an option to work remotely on Monday and Friday. Please note that Geode may modify this policy at any time.
Key Responsibilities:
- Oversee the end-to-end proxy voting operational process for domestic and international equity holdings, ensuring timely and accurate vote execution across global markets.
- Oversee proxy event monitoring, ballot distribution, vote instruction processing and submission to ensure all voting deadlines are met.
- Manage ballot reconciliation processes to ensure accurate and complete voting records and entitlements.
- Investigate and resolve vote execution exceptions, entitlement discrepancies, and operational issues.
- Manage, mentor, and develop proxy operations staff while fostering a culture of accountability, operational excellence, and continuous improvement.
- Coordinate proxy voting for complex event types including share blocking markets, re-registration and power-of-attorney requirements, and meeting or market-specific operational exceptions.
- Serve as the primary business owner for proxy voting platforms and service providers, including ISS, Broadridge, custodians, and other operational partners, overseeing vendor relationships, service levels, performance monitoring, and issue resolution.
- Maintain a robust control environment governing proxy vote execution, reconciliation, exception management, and recordkeeping.
- Support implementation and maintenance of proxy voting policies, procedures, and operational controls.
- Lead the preparation, review, and filing of SEC Form N‑PX, including vote data validation, quality controls, regulatory compliance, and stakeholder coordination.
- Develop and maintain procedures, governance frameworks, management reporting, operational metrics, and key risk indicators.
- Support regulatory examinations, internal audits, and client due diligence requests related to proxy voting operations.
- Lead operational readiness for new fund launches, including custodian account setup, system configurations, standing voting instructions, account mapping, testing, and implementation of operational controls.
- Serve as a subject matter expert on proxy voting operations while driving enhancements in operational efficiency, automation, scalability, risk management, and control effectiveness.
Skills You Bring:
- Bachelor's degree in Finance, Business Administration, Accounting, Economics, or a related field.
- 8+ years of experience in proxy voting operations, custody operations, investment operations, stewardship operations, or a related asset management function.
- Deep understanding of proxy voting operational workflows within a registered investment adviser, asset manager, or institutional investment organization.
- Extensive experience working with ISS Proxy Exchange and Broadridge proxy processing platforms.
- Strong knowledge of global custodial networks and proxy voting operational practices.
- Experience managing proxy vote reconciliation, entitlement verification, ballot processing, and exception management.
- Understanding of regulatory requirements governing proxy voting and fiduciary oversight responsibilities.
- Demonstrated experience supporting proxy voting operations for mutual funds, ETFs, collective investment trusts, or institutional separate accounts.
- Strong analytical and problem-solving skills with the ability to identify operational risks and implement effective solutions.
- Experience utilizing data and reporting tools to monitor operational performance and control effectiveness.
- Excellent organizational skills with the ability to manage multiple deadlines during peak proxy seasons.
- Exceptional attention to detail and commitment to accuracy.
- Excellent verbal and written communication skills, with the ability to influence and collaborate effectively with leadership, service providers, regulators, and other stakeholders.
- Proven ability to lead cross-functional initiatives and operational improvement efforts.
- Collaborates in a fully inclusive manner.
Company Overview:
Founded in 2001, Geode is headquartered in Boston’s financial district, the center of one of the world’s most vibrant finance and technology hubs and employs approximately 200 employees.
Geode is an institutional asset manager providing core beta exposures across a range of equity and niche asset classes, with over $2 trillion. With robust infrastructure and experienced investment professionals, Geode offers the scale of a large asset management firm with the benefits of a smaller organization.
Our compensation philosophy is designed to attract, motivate, and retain top talent. We are committed to ensuring that compensation reflects the value our employees bring to Geode. Employees at all levels are eligible to receive a combination of base salary, variable compensation, and a comprehensive benefits package. Compensation decisions are informed by a range of factors including role, experience, education, and skillset.
Our benefits program is designed to support employees both professionally and personally, offering comprehensive health coverage, 401(k) matching, annual profit sharing, paid parental leave, and generous time off. We also provide tuition and certification reimbursement, student loan support, fitness reimbursement, commuter subsidy, charitable donation matching, family care assistance including a backup care benefit, adoption and surrogacy support. Hybrid work arrangements and a culture that encourages community engagement through volunteer opportunities and employee events further enhance the employee experience at Geode.
Geode is proud to be an equal opportunity employer and support a diversified work environment. Learn more about Geode at www.geodecapital.com/careers.
Founded in 2001, Geode is headquartered in Boston’s financial district, the center of one of the world’s most vibrant finance and technology hubs and employs approximately 200 employees.
Geode is an institutional asset manager providing core beta exposures across a range of equity and niche asset classes, with over $2 trillion. With robust infrastructure and experienced investment professionals, Geode offers the scale of a large asset management firm with the benefits of a smaller organization.
Our compensation philosophy is designed to attract, motivate, and retain top talent. We are committed to ensuring that compensation reflects the value our employees bring to Geode. Employees at all levels are eligible to receive a combination of base salary, variable compensation, and a comprehensive benefits package. Compensation decisions are informed by a range of factors including role, experience, education, and skillset.
Our benefits program is designed to support employees both professionally and personally, offering comprehensive health coverage, 401(k) matching, annual profit sharing, paid parental leave, and generous time off. We also provide tuition and certification reimbursement, student loan support, fitness reimbursement, commuter subsidy, charitable donation matching, family care assistance including a backup care benefit, adoption and surrogacy support. Hybrid work arrangements and a culture that encourages community engagement through volunteer opportunities and employee events further enhance the employee experience at Geode.
Geode is proud to be an equal opportunity employer and support a diversified work environment. Learn more about Geode at www.geodecapital.com/careers.