PT Concierge: Mondays & Fridays, 3–6 PM | Sundays, 8 AM–4 PM

Concierge Job Description

Job Title: Concierge

Reports to: Executive Director

FLSA Status: Non-Exempt

Position Summary

As a Concierge , you will serve as a courteous and professional first point of contact for visitors and those calling the community while supporting the team in optimizing each resident’s well-being and overall experience.

Essential Duties and Responsibilities include the following:

• Answer incoming telephone calls
• Greet visitors as they enter the community
• Assist in the maintenance of files
• Schedule car and bus for resident use
• Schedule salon appointments
• Prepare maintenance work orders and ensure prompt delivery
• Answer residents’ requests for sundry items and ensure prompt delivery and accurate accounting of items purchased by residents
• Maintain supply of greeting cards and stamps for resident use. Ensure accurate accounting of all items purchased by residents
• Locate staff to perform valet service for residents as needed
• Monitor security cameras as first-responder to resident’s Emergency Response System
• Perform other tasks as assigned

Supervisory Responsibilities

This position does not have any supervisory responsibilities.