PT Niagara Airbus Coach Driver
Location: Niagara Falls, ONStatus: Part-Time Permanent
This posting is to fill an existing vacancy.
About the Role
We are seeking professional and customer-focused Drivers to join the Niagara Air Bus team, now a proud part of CAA Niagara since 2022. In this role, you are responsible for safely transporting passengers to and from airports, hotels, sightseeing tours, and other destinations across the Niagara Region and beyond.
As a Driver, you are the face of our organization and play a key role in delivering a safe, reliable, and professional transportation experience. You will greet passengers warmly, assist with luggage, and ensure each journey runs smoothly. You will also communicate with dispatch regarding schedules, traffic, and route changes, while maintaining high standards of vehicle cleanliness and safety.
The hourly wage for this role is $18.25.
Key Responsibilities
Passenger Transportation & Safety
Safely transport passengers to and from airports, hotels, tours, and other destinations.
Ensure passenger safety and comfort throughout each journey.
Adhere to all traffic laws, company policies, and transportation regulations.
Customer Service Excellence
Provide a professional, welcoming, and courteous experience for all passengers.
Assist with loading and unloading luggage up to 50 lbs.
Address passenger questions and provide general travel support as needed.
Scheduling & Route Management
Follow assigned routes and trip schedules.
Adapt to traffic, weather, or operational changes to ensure timely service.
Communicate delays or changes to dispatch and passengers.
Vehicle Care & Compliance
Conduct pre-trip and post-trip inspections to ensure vehicle safety and cleanliness.
Report maintenance or safety concerns promptly.
Maintain compliance with company and insurance requirements.
Qualifications & Skills
Must-Haves (Bona Fide Occupational Requirements)
Valid Class G driver’s license or higher (E, B, or C)
F Class License, current or willingness to obtain
Valid Passport
Physical ability to lift up to 50 lbs
9+ years of clean drivers abstract meeting company insurance requirements
Experience & Skills
Previous professional driving experience (shuttle, taxi, bus, or commercial) is an asset
Minimum 2+ years delivering exceptional customer service
Strong defensive driving and road safety awareness
Excellent communication, interpersonal, and customer service skills
Strong punctuality and time management
Ability to solve problems effectively in dynamic on-road situations
Working Conditions
Primarily road-based role operating in varying traffic and weather conditions
Flexible hours required, including early mornings, evenings, weekends, and holidays
Regular vehicle operation and passenger assistance duties
What’s In It For You
100% employer-paid premiums for health, dental, vision, life, and travel insurance
Virtual healthcare and nurse navigation support
Defined Contribution Registered Pension Plan
Growth, training, and development opportunities
Give Where You Live program (community volunteer program)
Green and Wellness Reimbursement Program
Paid personal and vacation hours
Interview Process
Our process is designed to provide a full picture of how you would contribute to our team:
Pre-screening call
In-person interview
Background and references
Offer
CAA Niagara does not currently use artificial intelligence in screening or selection of applicants.