PT Server - Blue Heron

The Great Outdoors Blue Heron Restaurant

Job Title: Part-Time Server

Reports To: Restaurant Manager / Food & Beverage Manager

Position Summary

The Part-Time Server is responsible for providing exceptional customer service by ensuring guests have an enjoyable dining experience. This position requires a friendly, professional attitude, attention to detail, and the ability to work efficiently in a fast-paced environment. Servers are expected to maintain high standards of hospitality while accurately taking orders, delivering food and beverages, and ensuring guest satisfaction.

Essential Duties & Responsibilities

• Greet guests promptly with a welcoming and professional attitude.
• Present menus, answer questions, and make food and beverage recommendations.
• Accurately take and enter guest orders into the point-of-sale (POS) system.
• Serve food and beverages in a timely and courteous manner.
• Monitor tables throughout the meal, anticipating guest needs and ensuring satisfaction.
• Process guest payments accurately using cash, credit cards, or other approved methods.
• Maintain cleanliness and organization of dining areas, server stations, and beverage stations.
• Assist with opening and closing duties, including stocking supplies, setting tables, and cleaning work areas.
• Follow all food safety, sanitation, and alcohol service regulations.
• Communicate effectively with kitchen staff and fellow team members to ensure efficient service.
• Resolve guest concerns professionally and notify management of any issues requiring assistance.
• Assist with banquet, catering, and special events as needed.
• Perform other duties as assigned by management.

Qualifications

• Previous serving or hospitality experience preferred but not required.
• Excellent customer service and communication skills.
• Ability to work in a fast-paced environment while maintaining a positive attitude.
• Strong attention to detail and organizational skills.
• Ability to work independently and as part of a team.
• Dependable, punctual, and professional in appearance and conduct.
• Ability to obtain or maintain any required food handler or alcohol service certifications.

Physical Requirements

• Ability to stand and walk for extended periods.
• Ability to lift and carry up to 30 pounds.
• Ability to bend, stoop, reach, and perform repetitive movements.
• Ability to work evenings, weekends, holidays, and special events as scheduled.

Schedule

• Part-time (approximately 15–30 hours per week).
• Flexible schedule, including mornings, evenings, weekends, and holidays as business demands require.

Work Environment

Work is performed in a restaurant setting with frequent interaction with guests and staff. Employees must be able to work in a fast-paced environment while maintaining professionalism and a commitment to excellent customer service.