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PT Shelter Support Specialist (Weekends)

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Position Title: Part-Time Shelter Support Specialist (Weekends)

Position Description: Provides weekend staffing, oversight, and security of the Transitional Shelter Facility for Veterans

Position Type: Part-time, Non-exempt, Hourly, Not Benefit Eligible

Hours: Weekends – Saturday and Sunday afternoon shift (3pm-11pm)

Starting Salary Range: $16.00 - $17.00 per hour

Reports to: Operations Director

Works with: On-call staff; All staff; Program Participants; Public

Supervises: Veteran Program Participants in facility

Basic Function: Provide staff coverage of the facility after regular business hours including possible overnights, weekends, and holidays.

Principal Duties & Accountabilities:

  • Acts as manager of the facility when supervisory staff are absent
  • Maintains confidentiality of all program participants
  • Maintains front desk and reception coverage including phone coverage
  • Assist program participants, the public, and volunteers as needed including hosting KP Duty Volunteers
  • Assist with meal preparation, food distribution, kitchen clean-up as needed
  • Monitors and documents program participant traffic in and out of the facility and ensures all rules, regulations, and Code of Conduct are maintained and enforced with residents and the public
  • Intervenes when necessary when program participant issues arise and provides detailed documentation of incidents for staff on next shift and for supervisor
  • Documents incidents as instructed
  • Provides and documents regular security checks and walk-throughs of the property
  • Conducts light cleaning and janitorial activities as required to maintain a safe, secure, and available facility
  • Participates in all appropriate staff, supervision, and training meetings
  • Collects data as directed required by funders and the agency
  • Assist with program participant intake and discharge as needed
  • Completes all trainings and attends staff meetings as required
  • Other duties as assigned by Operations Director, Clinical Director, and other Senior Management

Minimum Qualifications:

  • High School Diploma or equivalent
  • Must be 18 years of age or older
  • Reliable / Dependable
  • Typing and data entry experience
  • Familiarity with Microsoft Office products
  • Excellent oral and written communication skills
  • Clean background check and drug screen
  • Friendly customer service skills

Desired Qualifications:

  • Honorable Veteran status
  • Experience working with homeless individuals
  • Reliable / Dependable
  • Experience working in a residential facility
  • Mental health/human services experience
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