PTP Team Leader

RTR / PTP Team Leader – Gdańsk

We are currently looking for an experienced and motivated RTR / PTP Team Leader to join our international finance operations team in Gdańsk. This is a great opportunity for a finance professional who combines solid accounting knowledge with strong leadership skills and enjoys working in a dynamic, multicultural environment.

Depending on your experience and background, you will be responsible for leading either the Record-to-Report or Procure-to-Pay team. As a Team Leader, you will ensure high-quality service delivery, support team development, and drive continuous improvement across finance processes.

Key Responsibilities

• Lead, motivate, and develop the team through coaching, feedback sessions, and performance management
• Coordinate day-to-day operations, including task allocation, workload management, and ensuring business continuity
• Monitor KPIs and service levels to ensure operational efficiency and high-quality standards
• Support the team in resolving complex accounting and process-related issues
• Identify operational risks and implement appropriate solutions
• Drive process improvement initiatives and support transition or knowledge transfer activities
• Participate in recruitment and onboarding processes for new team members
• Maintain effective communication with internal stakeholders and international business partners
• Ensure procedures and process documentation remain accurate and up to date
• Foster a positive, collaborative, and high-performing team environment

Requirements

• Degree in Finance, Accounting, Economics, or a related field
• Minimum 4 years of experience in accounting or finance operations
• Previous experience in a Team Leader or supervisory role
• Practical knowledge of RTR or PTP processes, depending on the team
• Very good command of English (minimum B2 level)
• Strong MS Office skills, especially Excel
• Excellent communication and people management skills
• Proactive mindset, accountability, and strong organisational skills
• Experience in an SSC/BPO or international environment will be considered an advantage

What We Offer

• Stable employment in an international organisation
• Hybrid work model with only 2–4 days per month required in our Gdańsk office
• Annual bonus and regular salary review process
• Private medical care and life insurance
• Benefits platform and sports card options
• Additional days off and wellbeing initiatives
• Training and professional development opportunities
• Collaborative work culture with open communication and supportive management
• Team integration and employee engagement initiatives