Public Area Attendant

Title: Public Area Attendant

Reports to: Public Area Team Leader

Location: Cabot Saint Lucia – Cap Estate

Position Overview:

Reporting to the Public Area Team Leader, the Public Area Attendant is responsible for maintaining the cleanliness, presentation, and functionality of all public and back-of-house areas across the property. This includes the 18-hole golf course facilities (Starter's Hut, Couches, Cart Barn, and Comfort Stations), Beach Club, offices, warehouse, operational spaces, and other assigned areas.

The Public Area Attendant plays a vital role in delivering an exceptional luxury guest & Member experience by ensuring every area is consistently maintained to the highest standards of cleanliness, safety, and presentation. This role requires attention to detail, teamwork, efficiency, and a proactive approach to maintaining Cabot Saint Lucia's world-class environment.

Core Competencies:

Confidence:

• Demonstrates self-assurance and composure in challenging situations, inspiring trust, and instilling confidence in others.
• Effectively communicates ideas and decisions with conviction.

Authenticity:

• Demonstrates genuine sincerity and transparency in interactions with others, fostering trust and building strong relationships.
• Acts with integrity, consistently align words, actions, and values, creating an atmosphere of authenticity and credibility.

Humility:

• Displays a humble attitude, open to feedback, and willing to learn from others.
• Recognizes and appreciates the contributions of others, fostering a collaborative and inclusive work environment.

Warmth:

• Creates a welcoming and inviting atmosphere, making others feel valued, respected, and comfortable.
• Demonstrates empathy and compassion, actively listening and responding with kindness and understanding

Key Responsibilities:

Public Area Maintenance

• Clean and maintain all assigned public and back-of-house areas to luxury hospitality standards.
• Ensure all guest-facing areas remain clean, organized, stocked, and presentable throughout the day.
• Maintain cleanliness of golf course facilities, including Comfort Stations, Starter's Hut, Cart Barn, Couches, and other assigned locations.
• Replenish supplies and amenities as required.
• Remove waste and recycling promptly while following environmental procedures.
• Report maintenance concerns, damages, or equipment issues to the Public Area Team Leader.

Operation Support

• Complete daily cleaning schedules, checklists, and assigned tasks efficiently.
• Prepare public areas before opening and maintain standards throughout operational hours.
• Assist with event setups, venue preparation, and operational requirements as assigned.
• Safely operate cleaning equipment and maintain all tools in good condition.
• Support other operational departments when required.

Health, Safety & Compliance

• Follow all Health, Safety, Security, and Environmental procedures.
• Use cleaning chemicals and equipment safely according to company standards.
• Report hazards, accidents, or unsafe conditions immediately.
• When applicable, wear required PPE and maintain a safe working environment.
• Support Cabot's sustainability initiatives through responsible use of supplies and waste management.

Luxury Guest Experience

• Maintain immaculate presentation throughout all guest areas.
• Respond politely and professionally to guest requests, directing inquiries to the appropriate department when necessary.
• Anticipate cleanliness needs before they impact the guest experience.
• Take pride in creating an environment that exceeds guest expectations.

Teamwork & Communication

• Work collaboratively with the Public Area Team Leader and fellow team members.
• Communicate operational issues promptly and professionally.
• Attend daily briefings and departmental meetings as required.
• Support colleagues to ensure departmental objectives are achieved.
• Demonstrate flexibility by assisting in other areas when operationally required.

Financial Accountability

• Use cleaning supplies responsibly to minimize waste.
• Report shortages or damaged equipment promptly.
• Assist in maintaining inventory accuracy through proper handling and storage of supplies.

Additional Responsibilities

• Demonstrate reliability by arriving to work on time, adhering to assigned schedules, and maintaining a strong commitment to attendance.3
• Complete all assigned duties in accordance with company standards and SOPs.
• Maintain professional grooming and appearance standards at all times.
• Participate in training sessions and continuous development opportunities.
• Carry out any other duties assigned by the Public Area Team Leader or Department Manager.

Experience and Qualifications & Skills:

• A person with the hospitality spirit to connect with guests, ensure all details are attended to and communicates positively and effectively with team members.
• High school diploma or equivalent.
• Previous housekeeping or public area cleaning experience preferred.
• Luxury hospitality experience is an asset.
• Strong attention to detail and commitment to cleanliness.
• Ability to work independently and as part of a team.
• Good time management and organizational skills.
• Ability to work in a fast-paced environment.
• Basic understanding of Health, Safety & Environmental standards.
• Physically capable of performing cleaning duties, including standing, walking, lifting, bending, and working outdoors in varying weather conditions.
• Positive attitude, reliability, and strong work ethic.
• Willingness to work flexible schedules, including weekends and holidays.

All applications should be submitted on or before the 26th August 2026.