Public Cloud Managed Service Associate Manager
Join us
At Vodafone, we’re not just shaping the future of connectivity for our customers – we’re shaping the future for everyone who joins our team. When you work with us, you’re part of a global mission to connect people, solve complex challenges, and create a sustainable and more inclusive world. If you want to grow your career whilst finding the perfect balance between work and life, Vodafone offers the opportunities to help you belong and make a real impact.
Role profile
Manage and oversee daily operations for managed services across AWS, Azure, and VMware stack
Ensure high availability, performance, and security of cloud environments
Lead incident, problem, and change management processes
Collaborate with customers to understand requirements and provide optimal cloud solutions
Drive continuous improvement and automation initiatives
Support architecture alignment with best practices
Periodic meeting with our external customers to discuss their environment status.
Working based on ITIL standard for incident management, problem management and change management.
Competencies and qualifications
Required skills & experience:
- Strong hands-on experience in AWS and Microsoft Azure
- Solid knowledge of VMware full stack (vSphere, NSX, vSAN, vCloud Director)
- Experience in managed services operations and service delivery
- Good understanding of cloud security, networking, and governance
- Leadership and team coordination experience
- Strong communication and stakeholder management skills
- Good experience on DevOps platform and infrastructure as code
Nice to have:
- Relevant certifications (AWS, Azure, VMware)
Requirements
Bachelor’s degree in computer science or engineering.
5+ years of experience in a similar role.
Not a perfect fit?
Worried that you don’t meet all the desired criteria exactly? At Vodafone we are passionate about empowering people and creating a workplace where everyone can thrive, whatever their personal or professional background. If you’re excited about this role but your experience doesn’t align exactly with every part of the job description, we encourage you to still apply as you may be the right candidate for this role or another opportunity.
Who we are
We are a leading international Telco, serving millions of customers. At Vodafone, we believe that connectivity is a force for good. If we use it for the things that really matter, it can improve people's lives and the world around us. Through our technology we empower people, connecting everyone regardless of who they are or where they live and we protect the planet, whilst helping our customers do the same.
Belonging at Vodafone isn't a concept; it's lived, breathed, and cultivated through everything we do. You'll be part of a global and diverse community, with many different minds, abilities, backgrounds and cultures. We're committed to increase diversity, ensure equal representation, and make Vodafone a place everyone feels safe, valued and included.
If you require any reasonable adjustments or have an accessibility request as part of your recruitment journey, for example, extended time or breaks in between online assessments, please contact the recruiter for guidance.
Together we can.