Public Safety Telecommunicator (Office Automation)
Summary
Answer 911 calls and dispatch emergency responders for a U.S. Army proving ground in Utah, logging unit status and updating responders en route.
This is a Direct Hire Authority (DHA) solicitation utilizing the DHA for Domestic Defense Industrial Base Facilities and Major Range and Test Facilities Base to recruit and appoint qualified candidates to positions in the competitive service. About the Position: Serve as a Public Safety Telecommunicator dispatching Fire, Emergency Medical Service (EMS), and Law Enforcement (LE) responders for USAG Dugway, Directorate of Emergency Services, Police/PM Division on Dugway Proving Grounds, UT.
Monitors and logs status and availability of assigned and unassigned police, fire, and medical field units to assure an appropriate response is made. Updates information for medical, police and fire personnel en-route to call.
Maintains reports and retrieve statistical information using the National Fire Incident Reporting System(s) (NFIRS).
Operates computer based Hazardous Materials databases to provide field units with accurate information during emergencies.
Responsible for the receipt and effective evaluation of 911 emergency calls to include installation fire, police, ambulance service, and Commercial Intrusion Detection System alarms.
Update information for medical, police and fire personnel enroute to call.
Transfer caller to proper agency as determined or dispatches a variety of emergency equipment to include police, fire, ambulance, Med-Evac, rescue or hazardous materials units.