Public Safety Telecommunicator (Office Automation)

About the Position: The incumbent of this position serves as Public Safety Telecommunicator for the US Army Installation Management Command, in the Directorate of Emergency Services Police and Provost Marshall Division, Communications Branch in Joint Base Lewis-McChord, Washington. ***Note: Multiple positions may be filled from this announcement.***

Provide emergency services to the public by answering emergency 911 calls and responding with appropriate personnel and equipment.

Provide initial incident command support until responding emergency units arrive on scene.

Responsible for caller interrogation to determine the problem and the nature of the call.

Identify nature of emergency, level of response required based on local protocols, and provide additional information to the responding units.

Monitor computerized fire alarm systems and other alarm systems such as Joint Capabilities Integration Development System (ICIDS) alarm systems.

Maintain an accurate status of all emergency response equipment and personnel to ensure prompt and accurate response.

Operate Computer Aided Dispatching (CAD) system, telephones, radios, and station alerting systems.

Provide emergency medical dispatching assistance to callers with medical emergencies.