Public Safety Telecommunicator

About the Position: The incumbent of this position serves as Public Safety Telecommunicator for the US Army Installation Management Command, in the Directorate of Emergency Services Fire Protection and Prevention Division in Fort Carson Colorado.

Operates supporting communication equipment to include administrative and direct line telephones to include crash phones and Language Line, Telecommunications Devices for the Deaf (TDD), conventional and interoperability radio systems.

Operate computer-based hazardous materials databases to provide field units with accurate information during emergencies.

Coordinates with internal units and agencies to conduct alarm testing. Works with Fire Prevention to perform fire drills at schools and Childe Development Centers assists in troubleshooting malfunction alarms.

Answers 911 calls, conducts emergency and non-emergency call processing using Computer Aided Dispatch (CAD) consoles or CAD capability through NG911 modernization, if applicable, and or Land Mobile Radios (LMR).

Processes and prioritizes incoming alarms with or without visual indicators to determine an appropriate response.