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Ayka Communication

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Puma is hiring Customer Support Executive. (Kolkata)

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Puma is hiring Customer Support Executive. (Kolkata) Company: Ayka Communication Job Location: Kolkata, West Bengal, India Employment Type: Full-time Experience Required: 0 years (freshers eligible) International Chat/Voice Process is hiring for the Customer Service Executive. Post: Customer Service Executive / Customer Support Executive (Chat/Voice Process) Process:- Voice Process / Chat Process (Chat/Voice Process) Note:- Work From Office. Fresher Can Apply Salary :- 2 Lack CTC to 6 Lack CTC Language Mandatory:- Hindi & English Communication. Roles and Responsibilities This is a premium Chat/Voice process for enterprise business of our telecom partner(Customer Service) Grad with Relevant experience (Chat/Voice Customer service Exp) mandate . Versatile to work in any shift Rotational . Working days 5 days working Candidate should be Ok with Rotational Offs. Ok with travelling on their own and should be ok even if Sunday is not a fixed Off / Week off. Contacting existing customers as well as prospective customers Obtaining customer information and other relevant data. Asking questions to the customer and understanding their need Resolving customer queries and issues related to the products and service. Note:- 5 days Working and 2 Week Rotational Off 24/7 Rotational Shifts (Male & Female both) .
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