Puma is hiring Customer Support Executive. (Kolkata)
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Description
Puma is hiring Customer Support Executive. (Kolkata)
Company: Ayka Communication
Job Location: Kolkata, West Bengal, India
Employment Type: Full-time
Experience Required: 0 years (freshers eligible)
International Chat/Voice Process is hiring for the Customer Service Executive.
Post: Customer Service Executive / Customer Support Executive (Chat/Voice Process)
Process:- Voice Process / Chat Process (Chat/Voice Process)
Note:- Work From Office. Fresher Can Apply
Salary :- 2 Lack CTC to 6 Lack CTC
Language Mandatory:-
Hindi & English Communication.
Roles and Responsibilities
This is a premium Chat/Voice process for enterprise business of our telecom partner(Customer Service)
Grad with Relevant experience (Chat/Voice Customer service Exp) mandate .
Versatile to work in any shift Rotational .
Working days 5 days working
Candidate should be Ok with Rotational Offs. Ok with travelling on their own and should be ok even if Sunday is not a fixed Off / Week off.
Contacting existing customers as well as prospective customers
Obtaining customer information and other relevant data.
Asking questions to the customer and understanding their need
Resolving customer queries and issues related to the products and service.
Note:- 5 days Working and 2 Week Rotational Off
24/7 Rotational Shifts (Male & Female both) .