Q201596: Service & Sales Coordinator (SimPro)

Join Guerilla Staffing Solutions as a Service & Sales Coordinator [SimPro] supporting our client’s business. You will connect customers, the client’s office team, and field technicians by coordinating jobs, maintaining accurate records, and handling daily administration.

Salary Range: PHP 35,000 - PHP 60,000
Work Set-up: Onsite | Monday to Friday (6AM - 3PM PHT)

Responsibilities

• Schedule and assign service and sales jobs in SimPRO, coordinating technician calendars, appointments, and priorities to keep the daily run sheet efficient and free of scheduling conflicts.
• Create, update, and close job cards, process completed jobs, and maintain accurate job statuses and notes in real time.
• Prepare and process quotes and invoices, and raise and receipt purchase orders for stock and parts.
• Monitor accounts payable and receivable, follow up on outstanding invoices, and prepare sales, pay, and cash journals to support basic bookkeeping.
• Respond promptly and professionally to customer enquiries by phone and email.
• Coordinate meetings and prepare correspondence, documents, memos, and reports.
• Maintain accurate job files, vendor files, and other operational records.
• Take meeting minutes and provide general administrative support to our client’s team.

Requirements

• Related experience supporting a field-service or trades business with mobile technicians, such as compressed air, HVAC, refrigeration, electrical, plumbing, mechanical, or a similar industry.
• Hands-on experience using SimPRO.
• Strong spoken English and confidence handling customer enquiries by phone.
• Strong written English and confidence communicating directly with customers by email.
• Excellent organisation and time management skills, with the ability to manage competing priorities.
• Strong attention to detail.
• Solid administrative skills.
• Solid bookkeeping skills, including invoicing, accounts payable and receivable, and purchase orders.

Benefits:

At Guerilla, we support your wellbeing, celebrate your milestones, and help you feel part of the team.

• HMO with One Free Dependent — Eligible employees receive health coverage for themselves and one dependent at no additional cost.
• 15 Annual Leave Credits — Enjoy 10 vacation leaves and 5 sick leaves to rest, recharge, and attend to personal needs.
• Government Benefits and 13th Month Pay — Receive SSS, PhilHealth, and Pag-IBIG contributions, plus 13th month pay.
• Additional Leave Support — Access applicable calamity, maternity, paternity, bereavement, solo parent, and Magna Carta leave when you need it.
• Overtime, Holiday, and Night Differential Pay — Receive applicable additional pay for overtime, holiday work, night shifts, and other premium work periods.
• Birthday Gifts and Service Recognition — Celebrate your birthday and career milestones through gifts, work anniversary celebrations, and long-service awards.
• Recognition for Your Contributions — Be appreciated for quality work, teamwork, initiative, and contributions that make a difference.
• Team Activities, Wellness, and Discounts — Enjoy team meals, team building, our company year-end party, company celebrations, wellness activities, and discounts from selected partner hotels, restaurants, and more.

Benefits and employee programs are subject to applicable eligibility and company policies.

Our Location: Unit 1E, Philexcel Annex, Clark Freeport, Pampanga, Philippines

Who We Are: Guerilla Staffing Solutions is a family-owned company with teams in Australia and the Philippines. We build long-term careers in a respectful, supportive, and inclusive workplace.