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QA Analyst

Summary

QA Analyst tests and troubleshoots telecom order management systems like Ericsson UWS, validates Salesforce Sales Cloud customizations, and uses SOAP UI/Postman and HP ALM to execute test cases and track defects.

• Background in Telecommunications a must, must have worked with Data/Voice Products
• Experience in Telecom Order Management/Orchestration products like Ericsson UWS (Unified work System) or similar systems, which involves
  • Performing Modify, Add, Change, Disconnect on Orders
  • Performing Hold, Jeopardy on Orders
  • Working on Telecom Order Dashboards
  • Working Knowledge of Telecom Order Life cycle including Provisioning and Service Activation
• Working Knowledge of Salesforce Sales Cloud –Leads, Accounts, Opportunities, product customization
• Ability to interact with various other teams like business, Development
• Troubleshoot various issues for offshore team to remove obstacles for test execution
• Working Experience in SOAP UI, POSTMAN tool to execute and test WSDL services
• Ability to read requirements and build test cases or test plans.
• Ability to execute tests using HP ALM.
• Ability to record and triage defects using HP ALM.
• Detail oriented and committed to a high level of accuracy

Nice to have:
• Knowledge of Billing system like ICOMS or other similar billing systems
• Working knowledge of Oracle’s Configure Price Quote tool or similar system

See also

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