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QA and Triage Specialist - DoorDash Dot

Open 63d posting dated 2 days ago

Summary

QA and triage specialist for DoorDash’s autonomous delivery robots, analyzing test logs, replaying events, and collaborating with software teams to improve autonomy features.

About the Team

DoorDash Labs is an independent team within DoorDash. We explore robotics and automation to transform last mile logistics in the long term. If you have a passion for applying robotics solutions in a service used by millions of people, we want to talk to you!

About the Role

In this role, your main focus will be to work on a variety of QA and triage tasks to assist in the development of our autonomous delivery robot. A primary focus of the role will be to triage the logs of the daily testing runs of the robots conducted in the US. This includes replaying and analyzing specific events as annotated by the testing team, categorizing such events, and working with the software team to evaluate any required improvements. The role could also involve setting up various simulation scenarios for testing within our simulation environment as well as creating maps used by the autonomy stack for navigation.

You’re excited about this opportunity because you will…

  • Analyze: Utilize proprietary diagnostic tools and techniques to triage and diagnose robot autonomy issues accurately and efficiently
  • Execute: Take charge of ensuring the prompt analysis of issues, generating reports and data visualizations that effectively prioritize and summarize identified issues
  • Build: Develop and construct diverse scenarios within a simulation environment to test and validate new autonomy features. Additionally, create and maintain a library of scenarios to support comprehensive regression testing
  • Collaborate: Work cross-functionally with Operations, Program Management, and Software Engineering teams to provide an effective feedback loop of identifying, routing, and monitoring key issues across various systems of the autonomy stack
  • Optimize: Streamline and enhance QA processes and workflows
  • Lead: Have opportunities to take end-to-end ownership of QA initiatives, encompassing process establishment, defining metrics, new team member training, execution, quality auditing, and reporting

We're excited about you because...

  • Familiarity with autonomous vehicle systems
  • A self-starter. Thrives in fast-paced, dynamic environments with a proactive, action-oriented approach
  • Adaptable; you exhibit the agility to swiftly grasp new concepts, adapt to evolving project requirements, and become a proficient specialist
  • An innovator, actively seeking opportunities to enhance processes and drive improvements in quality and efficiency
  • Exceptional attention to detail, enabling you to discern subtle visual differences in frame-by-frame comparisons

Qualifications:

  • Bachelor's degree in engineering or a related field, or equivalent work experience to 2+ Years of industry experience as a QA Engineer or equivalent
  • Proficiency in using Issue Tracking Software such as Jira
  • Exceptional analytical skills
  • Proven ability to collaborate and communicate effectively across different functional teams
  • Track record of high quality deliverables with minimal supervision
  • Must be located in Hyderabad, India

Nice to have...

  • Familiarity with Linux and command line interfaces
  • Familiarity with version control tools such as Git and ability to run basic commands/workflows
  • Experience with one or more data analytics and business intelligence tools, such as Sigma
  • Experience with SQL

Notice to Applicants for Jobs Located in NYC or Remote Jobs Associated With Office in NYC Only

We use Covey as part of our hiring and/or promotional process for jobs in NYC and certain features may qualify it as an AEDT in NYC. As part of the hiring and/or promotion process, we provide Covey with job requirements and candidate submitted applications. We began using Covey Scout for Inbound from August 21, 2023, through December 21, 2023, and resumed using Covey Scout for Inbound again on June 29, 2024.

The Covey tool has been reviewed by an independent auditor. Results of the audit may be viewed here: Covey

About DoorDash

At DoorDash, our mission to empower local economies shapes how our team members move quickly, learn, and reiterate in order to make impactful decisions that display empathy for our range of users—from Dashers to merchant partners to consumers. We are a technology and logistics company that started by enabling door-to-door delivery, and we are looking for team members who can help us go from a company that is known as the place you order food to a company that people turn to for any and all goods.

DoorDash is growing rapidly and changing constantly, which gives our team members the opportunity to share their unique perspectives, solve new challenges, and own their careers. We're committed to supporting employees’ happiness, healthiness, and overall well-being by providing comprehensive benefits and perks.

Our Commitment to Diversity and Inclusion

We’re committed to growing and empowering a more inclusive community within our company, industry, and cities. That’s why we hire and cultivate diverse teams of people from all backgrounds, experiences, and perspectives. We believe that true innovation happens when everyone has room at the table and the tools, resources, and opportunity to excel.

If you need any accommodations, please inform your recruiting contact upon initial connection.


We use Covey as part of our hiring and/or promotional process for jobs in certain locations.

The Covey tool has been reviewed by an independent auditor. Results of the audit may be viewed here:

To request a reasonable accommodation under applicable law or alternate selection process, please inform your recruiting contact upon initial connection.

What this application asks

greenhouse

First Name, Last Name, Email, Phone, Resume/CV, Cover Letter, Location

  • LinkedIn Profile
  • Please select from the options below, your current status regarding eligibility to work in India. choose one
  • Have you worked at DoorDash? choose one
  • Applicant Privacy Acknowledgement choose one
  • We would like to contact you via SMS or WhatsApp to provide updates on your progress. Mark yes if you agree. If you mark no, we will contact you via the email you provided. choose one
  • It is required for this position to be in Hyderabad, India. Are you located or open to relocation there? choose one
  • Are you currently located in the US or Canada? choose one

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