QA Clerk, Build Support
Summary
Administrative support role managing QA documentation, databases, and communications for a shipbuilding/repair company using MS Office, SharePoint, and certification software.
Overview
The Quality Assurance Clerk provides a variety of administrative and technical office systems support functions to the Quality Assurance Department. The Quality Assurance Clerk will report directly to the Manager, Quality Assurance (QA) or delegate.
Duties and Accountabilities
Provides single point of contact for projects. This includes communications with customer representatives.
Project database management (e.g. SharePoint data entry and file uploading).
Maintains material certification records in certification management software (e.g. MetalTrace)
Maintains and retrieves multiple electronic documents from various sources for distribution and hardcopy/softcopy filing/ retention.
Prepares accurate reports following established procedures.
Drafts and composes emails and reports for the QA department.
Assists with updates and maintenance of project files on the Seaspan network (e.g. project documentation)
Maintains Quality Assurance archives for all project and QA documentation.
Provides input relative to changes within the QA department.
Assists QA representatives when required.
Other duties as required
Education and Experience
Grade 12
Diploma or equivalent in Office Administration
2-3 years office experience
Skills, Knowledge, and Required Competencies
Proficient knowledge of MS Office Suite
Proficient knowledge of Adobe Acrobat Professional
Proficient knowledge of SharePoint
Strong attention to detail, problem solving and analytical skills
Ability to work under pressure while being adaptable to change
Demonstrated ability to organize and prioritize
Work with minimal direction
Strong oral and written communications skills; excellent knowledge of the English language
Security clearance required
Familiar with ISO standards quality programs (preferred)
Strong knowledge of shipbuilding/ ship repair industry (preferred)
Pay: Starts at $34.57/hour (rate increases to $38.41/hour after the probation period)
This is a unionized position and pay rate for this position are set out in the applicable collective bargaining agreement. The rate stated above is the starting rate for this position. It increases after the probationary period and continues to progress as per the collective agreement.