QA Engineer - Electronics
Posted Updated
Summary
QA Engineer in Bangkok managing customer quality inquiries, complaints, and failure analysis coordination for an electronics/semiconductor business. Day to day involves reviewing technical and 8D reports, handling PCNs and RoHS/REACH/CMRT compliance, and monitoring supplier quality.
Job description:
- Manage customer quality inquiries, handle complaints, coordinate failure analysis (FA), and review technical and 8D reports.
- Act as the primary quality interface between customers, suppliers, and internal teams for technical discussions and meetings.
- Handle Product Change Notifications (PCNs), maintain change control procedures, and ensure regulatory compliance (such as RoHS, REACH, and CMRT).
- Monitor supplier quality performance, maintain quality records, and drive continuous improvement.
- Support business objectives by collaborating with sales and other departments while ensuring strict adherence to quality standards.
Qualification:
- Bachelor's degree in Engineering, Science, Chemical or related field
- Experience in quality assurance, failure analysis, customer quality, or electronics/semiconductor industry is preferred.
- Basic knowledge of semiconductor products and manufacturing processes.
- Ability to understand technical reports, failure analysis results, and problem-solving methodologies.
- Strong communication and negotiation skills with customers and suppliers.
- Fluent in English, both written and spoken.
- Good presentation and meeting facilitation skills.