QA Engineer

What You Will Do
1. Supplier Quality & Claim Management

• Manage supplier quality performance, including monitoring, evaluation, and continuous improvement initiatives
• Handle supplier/customer quality claims, conduct root cause analysis, and drive corrective and preventive actions (CAPA)

Audit & Certification Management

• Plan, coordinate, and support external, customer, and internal audits
• Maintain and ensure compliance with certifications, including:
• ISO 9001
• BRCGS Packaging Materials / FSSC 22000
• FSC, Bonsucro, and other sustainability standards

2. HACCP & Food Safety Management

• Establish, implement, and maintain HACCP plans for packaging material production processes
• Conduct hazard analysis and ensure effective control of food safety risks
• Monitor Critical Control Points (CCPs) and ensure proper documentation and verification activities
• Support food safety risk assessments and continuous improvement initiatives

Regulatory Compliance

• Ensure compliance with domestic and international food safety and packaging material regulations (e.g., FDA requirements, migration tests for PM/AM)
• Align site practices with Tetra Pak global quality and food safety standards

3. Quality Management System (QMS)

• Develop, implement, and continuously improve quality and food safety management systems
• Prepare and maintain documentation, including SOPs, Work Instructions (WI), and One Point Lessons (OPL)
• Conduct training programs, including HACCP and food safety awareness training

4. Continuous Improvement

• Actively participate in WCM (World Class Manufacturing) pillar teams
• Lead or contribute to quality, food safety, and process improvement projects

5. Data Analysis & Reporting

• Monitor key quality and food safety KPIs and prepare regular reports
• Use data-driven approaches to identify trends and improvement opportunities

Other Duties

• Execute additional assignments or projects as assigned by the manager

We believe you have:

• Solid understanding of Quality Management Systems (QMS) and HACCP principles
• Good command of English (spoken and written)
• Strong communication, interpersonal, and problem-solving skills
• Proficiency in MS Office (Excel, Word, PowerPoint, Outlook)
• Experience in food, beverage, or packaging industry is preferred
• Familiarity with the following standards is an advantage:
• ISO 9001
• ISO 22000 / FSSC 22000
• BRCGS Packaging Materials
• HACCP implementation and verification

Education and work experience requirements:

• Education: Bachelor degree or above
• Work experience: more than 3 years