QA Manager

JOB DESCRIPTION

1. QA System & Set-up

• Set up and run the QA system: standards, procedures and forms for incoming materials, in-line, end-line and final inspection.
  
• Plan QA/QC staffing, inspection and test facilities and equipment (including calibration) with the QA/QC Director.
  
• Develop quality programs with the QA/QC Director and roll them out across all departments.
  

2. High-Technical Processes & Pre-Production

• Control process parameters and inspect quality for high-technical operations (welding, seam sealing, bonding).
  
• Approve samples and trial production runs before bulk production starts.
  
• Join pre-production meetings to flag quality risks for upcoming styles.
  

3. Customer Requirements

• Work with Merchandising and customers' QA teams to understand the requirements of each customer and style.
  
• Train QA staff and relevant departments (QC, Production, Technical) on customer quality standards.
  
• Organize and oversee customer final inspections and factory quality audits; take part personally when needed.
  

4. Materials & Needle/Metal Control

• Make sure fabric and trims are inspected and tested before cutting; resolve material issues with Merchandising and suppliers.
  
• Run the needle and metal control system and audit compliance.
  

5. Problem Solving & Reporting

• Audit how Production and QC apply QA procedures; report gaps for corrective action.
  
• Lead root cause analysis with Production, Technical and IE, and follow corrective and preventive actions to closure.
  
• Report quality data (e.g. DHU, pass rates, claims) regularly to the QA/QC Director.
  
• Authority to hold materials, lots and shipments that do not meet quality standards, and escalate to the QA/QC Director when needed.
  

6. Other Duties

• Other duties as assigned by the QA/QC Director.
  
  

Requirements

• College or Bachelor's degree in Garment Technology, Textile, Quality Management or a related field.
  
• 7+ years in garment QA/QC, preferably in outerwear and high-technical products (welding, seam sealing, bonding), including 3+ years as QA Manager or Assistant QA Manager.
  
• Experience with international brands' quality standards; experience setting up a QA system in a new factory.
  
• AQL sampling; in-line, end-line and final inspection; 4-point fabric inspection; needle and metal control; garment construction and measurement, including welded, seam-sealed and bonded construction; root cause analysis tools.
  
• English, intermediate level or above.
  
• MS Office with strong Excel; ERP and MES experience is a plus.
  
  

Benefits

• Competitive salary, 13th-month salary, and annual performance bonus.
  
• Clear career path for every level, salary review 1 time/year.
  
• Company teambuilding, and engagement activities (events/parties, annual healthcare, etc).
  
• Support working equipment & dormitory for all levels.
  
• Working Hours: 07:30 - 16:30, Mon – Saturday.
  

Contact: Phuong Anh Nguyen