QA Manager
Envision Employment Solutions is currently looking for a QA Manager for one of our partners, a global leader in consulting, digital transformation, technology and engineering services.
Objective:
We are seeking an experienced QA Manager with a strong background in the airline industry to lead quality assurance activities across large-scale digital transformation programs. The ideal candidate will have extensive experience managing end-to-end QA delivery, leading testing teams, and ensuring the successful delivery of high-quality solutions across airline systems and customer-facing applications.
This role requires either professional fluency in both Arabic and English, or prior international work experience in a Western market (e.g. US, UK, Canada, Europe, Australia).
Responsibilities:
- Lead and manage QA activities across mid-to-large digital transformation projects.
- Oversee the complete testing lifecycle, including planning, execution, defect management, reporting, and quality governance.
- Manage Functional, Non-Functional, and User Acceptance Testing (UAT) activities.
- Lead QA teams and mentor test engineers to ensure high-quality project delivery.
- Coordinate testing across Web, Mobile, Middleware, and Interface applications.
- Collaborate with business stakeholders, developers, architects, and Agile release teams throughout the project lifecycle.
- Validate airline business processes across Passenger Service Systems (PSS), Reservations, Ticketing, Check-In, DCS, GDS, and Amadeus platforms.
- Track testing progress, manage risks, and communicate project status to key stakeholders.
- Utilize ALM tools such as Azure DevOps and Jira to manage testing activities and defects.
- Drive continuous improvements in QA processes, methodologies, and best practices.
Requirements
- Bachelor's degree in Computer Science, Information Technology, Engineering, or a related field.
- Proven experience managing QA for mid-to-large digital transformation programs.
- Strong hands-on experience with airline systems, including Passenger Service Systems (PSS), Reservations, Ticketing, Departure Control Systems (DCS), Check-In, GDS, and Amadeus.
- Experience testing Web, Mobile, Middleware, and Interface applications.
- Proven experience leading End-to-End QA delivery, including Functional Testing, Non-Functional Testing, and User Acceptance Testing (UAT).
- Proficiency with Azure DevOps, Jira, or similar ALM tools.
- Experience managing the full testing lifecycle, including planning, execution, defect management, and reporting.
- Experience leading and mentoring QA teams.
- Experience working with Agile delivery and release teams.
- Strong leadership, communication, stakeholder management, and problem-solving skills.
- Excellent verbal and written English communication skills.
As published by workable
First name, Last name, Email, Headline, Phone, Address, Photo, Education, Experience, Summary, Resume, Cover letter
- How did you hear about us? choose one
- If you were referred to this role by a recruiter, please provide their name written answer
- What is your level of English proficiency? choose any
- Which of the following qualifications apply to you? choose any
- Do either of the above requirements apply to you? yes / no
- Is your visa transferable or will you require a new one? choose any
- What experience do you have with Reservations, Ticketing, DCS, or Check-In systems? written answer
- Which ALM tools have you used (e.g., Azure DevOps, Jira)? written answer
- What challenges have you encountered when testing airline systems? written answer
- Please describe your experience leading Functional, Non-Functional, and UAT testing. written answer
- Have you managed QA across Web, Mobile, Middleware, and Interface testing simultaneously? written answer
- Which Passenger Service Systems (PSS) have you worked with? written answer
- What reporting metrics do you typically present to stakeholders? written answer
- What is your current monthly net salary? written answer
- What are your expected monthly net salary requirements? written answer
- When can you start? (Notice Period) written answer