QA MANAGER

SUMMARY: The Quality Assurance Manager will ensure products and services provide a high level of quality that meets customer expectation. Incumbent shall assist in implementing the corporate Quality Management System and/or train employees in processes, quality assurance, measurement techniques, testing and quality systems. Leads the plant on Continuous Improvement and the Lean Manufacturing Process. Assures all departments are following operating procedures and holds the position of SQF Practitioner for the plant.

ESSENTIAL DUTIES AND RESPONSIBILITIES:

• Apply modern quality principles and methods to assess and evaluate manufacturing processes to include: product/process design and controls, producibility, process qualification/validation, requirements flow down, manufacturing process requirements/documentation, measurement and testing, product/process audits, statistical applications and lean manufacturing
• Establish and maintain effective working relationships within the department and other departments at all locations. Interact appropriately with others in order to maintain a positive and productive work environment
• Perform periodic inspections and tests of cans, can components, packaging products, etc. per documented procedures
• Recommend and/or determines dispositions for internal/external defects
• Proven ability to use the following types of tools, and evaluate their measurement results to determine conformance to specifications:
  • Hand tools (e.g., calipers, micrometers, linear scales).
  • Gages (e.g., pins, thread, custom gages).
  • Optical tools (e.g., comparators, profiles, microscopes).
  • Electronic measuring equipment (e.g., digital displays, output).
  • Weights, balances and scales.
  • Hardness testing equipment (e.g., Brinell, Rockwell).
  • Surface plate methods and equipment.
  • Force measurement tools (e.g., torque wrenches, Chatillon).
  • Angle measurement tools (e.g., protractors, sine bars, angle blocks).
  • Gage maintenance, handling, and storage.
• Assist with establishing processes and procedures as it applies to all departments (e.g., Operations, sales, quality, shipping, manufacturing, lithography, etc.)
• Assist with establishing and maintaining the Quality Manual
• Assist with document review and evaluates written procedural documentation
• Assist in training of personnel regarding quality procedures, processes, measurement techniques, auditing and GMP
• Notifies responsible supervisors/plant managers of noncompliance to established operating procedures
• Review and evaluate responses, corrective actions & effectiveness of internal & external process improvement events

• Review quality records, quality charts or other metrics (Pareto) to identify repetitive quality issues and provides support for problem solving or process improvement events
• Analyze problems to identify root cause(s) and implement countermeasures
• Assist in preparation, documentation & performance of process, GMP, and other quality audits
• Conduct themselves with a Lean mindset and incorporates principles of Lean Manufacturing in their work activity (e.g., waste reduction, value added)
• Participate on teams for process improvement and customer related issues
• Perform dimensional studies/analysis of manufactured items in accordance with appropriate sampling plans and prepares written results
• SQF Practitioner. Responsibility for the management of the SQF System. Completes a HACCP Course as part of qualifications. Practitioner must be competent to implement and maintain the HACCP system, food safety, and food defense
• Performs other duties as assigned

SUPERVISORY RESPONSIBILITIES: Directly supervises employees in the Quality Assurance Department. Carries out supervisory responsibilities in accordance with the organization's policies and applicable laws. Responsibilities include training employees; planning, assigning, and directing work; appraising performance; rewarding and disciplining employees; addressing complaints and resolving problems while maintaining Company Core Values.