QA Manager

Primary responsibilities:

• Maintain and continuously improve the laboratory Quality Management System in compliance with ISO/IEC 17025 requirements.

• Act as the Management Representative for the laboratory and ensure the effective implementation of quality policies and procedures.

Specific responsibilities:

• Prepare and maintain the laboratory Quality Plan to ensure compliance with quality management requirements.

• Compile, review, and maintain the Quality Assurance (QA) Manual and approve quality-related procedures and documentation.

• Manage and coordinate quality surveillance activities, including internal audits, quality reviews, quality improvement initiatives, and corrective action programs, in collaboration with the QHSE Manager.

• Recommend, develop, and contribute to quality-related training programs to enhance staff competency and quality awareness.

• Coordinate and facilitate all third-party quality assessments, audits, and accreditation activities.

• Manage and respond to client quality assurance enquiries, requests, and correspondence.

• Advise operational management on quality management systems, quality requirements, and compliance matters.

• Represent the company at relevant trade, industry, standards, and professional association meetings on quality-related matters.

• Provide guidance and support for new test method development and validation activities.

• Undertake any other duties or responsibilities as assigned by the immediate supervisor from time to time.

Requirements:

• Degree in Chemistry related field.

• 5 years quality assurance / management experience in handling gas/petrochemical products.

• Able to coordinate and motivate a team towards a common goal

• Able to maintain highest quality standard all the time

• Able to maintain good turn around time (TAT) and on time delivery (OTD)

• Technical knowledge and experience in related field and in using quality management methods and tools

• Able to work independently and to coordinate several activities simultaneously

• Able to interact with all levels of management, suppliers and clients

• Good communication, negotiation and interpersonal skills

• Acts quickly and decisively; able to make tough calls

• Works well under pressure, challenges status quo

• Applies judgment and acts according to the SGS standards of ethics and integrity

• Knowledge of ISO systems and procedures

• Proficient in statistical and analytical reporting

• Knowledge of computing skills and able to generate graphs/charts