QA NP EN

Job Responsibilities

• Responsible for product experience operations, including establishing product experience mechanism standards, building an experience metrics system, and enhancing experience operation capabilities.
• Monitor data trends and anomalies to proactively identify product quality issues, user experience gaps, or system inefficiencies.
• Establish a data monitoring mechanism, perform daily data extraction, analysis, and visualization using tools such as SQL to identify operational bottlenecks and risk points.
• Build strong collaborative working mechanisms with business teams and establish an effective closed-loop process with internal service teams to jointly improve operational outcomes.

Job Qualifications

• Educational Background: Full-time bachelor's degree or higher.
• Work Experience: Over 3 years of experience in data analysis, data product management, or data engineering. Experience in SQL is needed.
• Professional Skills: Strong understanding of data architecture and quality assurance processes; excellent data mining, analysis, and visualization skills; experience in defining and managing KPIs for AI service or digital products.
• Soft Skills: Excellent communication, execution, and cross-team collaboration skills; strong problem-solving and logical thinking abilities.
• Language Skills: Proficiency in written and spoken English.
• Preferred Qualifications: Project management experience is a plus.