QA/QC Manager
Key Role Responsibilities
- Strategic Planning: Create and manage Project-Specific Quality Plans; assign accountability and ensure live updates as projects evolve.
- Risk Mitigation: Develop and oversee Water Intrusion Plans and Major Quality Issue logs to preemptively address project vulnerabilities.
- Operational Oversight: Lead Quality Support for your assigned group, interpreting owner and government requirements to ensure field and office staff remain in full compliance.
- Reporting & Communication: Prepare Project Quality Status Reports for monthly reviews and utilize internal QA tools to detail compliant vs. non-compliant conditions for superintendents and subcontractors.
- Constructability & Review: Perform QA constructability reviews and certify submittals for accuracy on regional and national projects.
- Training & Mentorship: Design and conduct quality-related training programs for internal teams and external partners; provide direct guidance to junior team members.
- Continuous Improvement: Participate in national initiatives (Manual updates, Quality University) and foster a culture of quality through committee meetings and trend reporting.
- Field Presence: Serve as the onsite quality representative when needed, conducting warranty investigations and partnering with teams for subcontractor performance evaluations.
Knowledge, Skills & Abilities
- Technical Expertise: Advanced ability to read drawings, specifications, and building codes. Deep knowledge of material/field testing and QA procedures for diverse construction conditions.
- Precision: High level of accuracy in work execution with the ability to identify non-compliant conditions and investigate effective corrective measures.
- Communication: Strong verbal and written skills with the ability to deliver professional presentations to stakeholders and business partners.
- Collaboration: Proven ability to build robust relationships with owners, manufacturer reps, and third-party consultants.
- Tech Savvy: Proficient in MS Office and internal QA reporting software.