QA/QC TEAM LEAD
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- Oversee the entire QA QC operation and ensure the program is run smoothly.
- Supporting the QA QC Program Director to build up the local team with required sizing to cope with the business growth.
- Assist the program onboarding process for new suppliers.
- Accountable to ensure all team members are discipline to follow the program procedures or SOPs without failure.
- Implement the internal training (e.g.QA QC procedure and SOPs) and certification process to ensure all appointed QA QC engineers are qualified to master the QA QC jobs well.
- Supporting Eurofins CPA Quality to carry out the Continuous Improvement Program (CIP) to maintain the team’s performance with customer’s expectation.
- Ensure all the inspection reports, including Pre-Production Meeting, Troubleshooting are issued on time and accurate with correct division owner delivery.
- Review, approve and issue the weekly production reports to customer in a timely basis, they are 1) Work in process report (WIP), 2) 5 or 7 Steps Tracker, 3) CAP Log (Corrective Action Plan), 4) QA QC Schedule, and 5) Weekly client Program Operation Summary.
- Review all the client program inspection reports and provide quality comments in the report distribution email, especially the failed inspection reports.
- Ensure all the reports issued & presented in a professional manner in term of data accuracy & completeness and neat presentation.
- Assist to carry out the troubleshooting when necessary.
- Identify and mitigate the risks throughout supply chain to ensure defined quality and turnaround time are maintained.
- Provide technical expertise to internal and external customers.
- Support to establish QA QC planning to conduct the Pre-Production meeting, inline inspections, daily visit inspections, final random inspections, and container loading inspections.
- Attend meeting with Client Production team virtually when required.
- Listening to and addressing teammate concerns, forwarding to the client QA QC Program Director as appropriate.
- Addressing any conflicts within the team that may arise.
- Increasing team motivation and sharing positive feedback and praise.
- Circulating company information and updates within the team.
- 15+ years’ of experience in Quality and Production in reputed factory/ buying house.
- Degree holder in Textile and Quality Assurance discipline or equivalent working experience (Textile Engineer is preferable).
- Factory handling capacity/ Production Planning Control (PPC) experience.
- Experience in leading team and good management skill.
- Customer oriented, mature, independent, and able to work under pressure.
- Self-organized, rigorous, demanding.
- Team player.
- Computer skills (Microsoft Office).
- Excellent interpersonal and written and oral communication skills.
- Fluent in English (Oral & Written).