QA Software Engineer

Main Job Responsibilities

1. Software Testing & Quality Assurance

• Plan, prepare and execute test cases based on business and functional requirements.

• Perform functional, regression, integration, system and exploratory testing.

• Test web applications, mobile applications, APIs and system integrations.

• Verify software functionality, usability, performance and reliability before release.

• Identify, document, track and follow up on software defects through to resolution.

• Perform retesting and regression testing after defects have been fixed.

• Ensure software releases meet defined quality standards and acceptance criteria.

• Identify potential quality risks early in the software development lifecycle.

2. Test Planning & Documentation

• Prepare and maintain test plans, test scenarios, test cases and test data.

• Review business and technical requirements to identify potential testing requirements and risks.

• Maintain proper testing documentation and evidence throughout the software development lifecycle.

• Provide test results, QA status and defect reports for project and release reviews.

• Ensure testing activities are properly documented and traceable.

• Maintain appropriate test evidence to support quality and compliance requirements.

3. Defect Management

• Identify, reproduce and document software defects with clear steps, evidence and expected results.

• Work closely with developers to investigate and resolve defects.

• Prioritise and track defects based on severity, business impact and release requirements.

• Perform root-cause analysis for recurring or critical defects where required.

• Monitor outstanding defects and ensure critical issues are addressed before production release.

• Analyse defect trends and recommend improvements to reduce recurring defects.

4. Test Automation & AI-Assisted QA

• Design, develop and maintain automated test scripts and test automation frameworks to improve testing efficiency, coverage and consistency.

• Identify suitable test cases for automation, particularly repetitive and regression test scenarios.

• Utilise automation testing tools such as Selenium, Playwright, Cypress, Appium or equivalent tools.

• Integrate automated testing into CI/CD pipelines where appropriate.

• Utilise AI-assisted testing and QA tools to improve test case generation, test data creation, test script development, defect analysis and regression testing.

• Apply AI-assisted techniques to improve testing coverage, efficiency and accuracy.

• Explore and evaluate new AI-powered testing and automation tools.

• Continuously improve automated testing frameworks and methodologies to reduce manual testing effort.

5. API & Integration Testing

• Perform testing of REST APIs, web services and system integrations.

• Validate data flow and integration between internal and third-party systems.

• Perform positive, negative, boundary and error-handling testing for APIs.

• Verify data integrity and expected system behaviour across integrated applications.

• Use appropriate API testing tools such as Postman or equivalent.

• Support developers in identifying and resolving API and integration issues.

6. Release & Production Quality

• Participate in release planning and production deployment activities.

• Perform pre-release validation and production smoke testing.

• Verify that released applications are functioning according to approved requirements.

• Support investigation of production incidents and defects.

• Perform post-deployment validation where required.

• Provide QA status and release-readiness recommendations based on defined quality criteria.

• Ensure critical defects and known risks are properly communicated before production release.

7. QA Process & Continuous Improvement

• Continuously improve QA processes, testing methodologies and test coverage.

• Establish and maintain standard QA practices across development projects.

• Identify opportunities to reduce manual testing effort through automation.

• Improve regression testing efficiency through automated testing.

• Participate in Agile/Scrum ceremonies, sprint planning and release planning.

• Contribute to improving the overall software development and release process.

• Recommend tools and technologies that can improve software quality and testing efficiency.

8. Collaboration & Communication

• Work closely with Software Developers, Product, UI/UX, Mobile, DevOps, Project Management and business teams throughout the software development lifecycle.

• Participate in requirement reviews, technical discussions, sprint planning and release planning.

• Provide timely feedback on software quality, defects and release risks.

• Work with developers to improve application testability and prevent recurring defects.

• Communicate testing progress, risks, defects and release readiness to relevant stakeholders.

• Promote a quality-focused culture across the development team.

9. Security & Compliance

• Support testing activities related to application security and security requirements.

• Assist in identifying potential security, data protection and access control issues during testing.

• Support security and vulnerability testing where required.

• Maintain appropriate testing records and evidence to support ISO 27001 / ISMS requirements.

• Support internal and external audits by providing relevant QA documentation and testing evidence.

• Follow GenCode's software development, security, quality assurance and compliance policies and procedures.

Requirements:

• Bachelor's Degree in Computer Science, Software Engineering, Information Technology or a related field.

• 2–5 years of relevant experience in Software QA / Software Testing.

• Strong experience in manual software testing and test case preparation.

• Good understanding of SDLC, STLC, defect management and software testing methodologies.

• Experience testing web applications, mobile applications and APIs.

• Hands-on experience with test automation tools and frameworks such as Selenium, Playwright, Cypress, Appium or equivalent.

• Good knowledge of AI-assisted software testing techniques and AI-powered QA tools.

• Experience using AI tools for test case generation, test automation, defect analysis or test optimisation is an advantage.

• Good understanding of API testing and REST APIs.

• Experience with tools such as Jira, Postman, TestRail or equivalent is an advantage.

• Experience integrating automated testing into CI/CD pipelines is an advantage.

• Knowledge of Agile/Scrum development practices is an advantage.

• Knowledge or experience with ISO 27001 / ISMS is an advantage.

• Experience supporting security or compliance audits is an advantage.

• Strong analytical, problem-solving and attention-to-detail skills.
  Good communication skills and ability to work effectively with developers, product teams and business users.