QA Specialist
Summary
In-person QA Specialist in Nashville, TN reviewing child support petitions (parentage, support establishment/modification, civil contempt) drafted by Case Managers for Tennessee's 20th Judicial District. Duties center on policy-compliance review, accurate and on-time reports, and performance tracking; Mon–Fri, 8am–5pm.
Veritas HHS seeks a QA Specialist for the 20th Judicial District Child Support Services of Tennessee located in Nashville, TN.
Job type: Full-time/In-person
Schedule: Monday through Friday, 8am to 5pm
About the Company:
Veritas-HHS provides consulting and operational expertise to health and human services agencies at the state and county levels. We bring together experienced and sophisticated subject matter experts to help solve the many challenges of providing better and more efficient services in a time of rapidly evolving policies and delivery systems.
Our Company Culture is driven by our mission and core values. Placing our people at the forefront of everything we do is the backbone to our success and why people really enjoy working for Veritas-HHS. Here’s our Mission and Core Values.
Mission – Do socially useful work, have fun, and prosper.
Core Values – Integrity, innovation and creativity, quality of work, and customer service/teamwork.
Benefits we offer:
- Health Insurance
- Dental Insurance
- Vision Insurance
- 401(k)
- STD, LTD
- Life Insurance
- Employee Assistance Program
- Telehealth Services
- Identity Theft Protection
- Paid Time Off
- Volunteer Time Off
- Rewards Program
- On-Demand Pay
About the Position:
The Quality Assurance Specialist reviews petitions drafted by Case Managers. Petitions include but are not limited to; Establish Parentage, Set Support, Modify Support and/or Civil Contempt.
Primary Responsibilities
- Analyze case information to ensure next steps are aligned with State policies and procedures.
- Review petitions within established due dates.
- Complete reports accurately and within established due dates.
- Track own performance through special reports.
- Other duties as assigned