QA Team Lead
Summary
A hands-on QA Team Lead at Berkshire Hathaway Direct Insurance who mentors and manages a QA team, guides agile sprint delivery and regression testing, and oversees test automation quality with attention to security and compliance. Hybrid role requiring residence near the Omaha, NE or Pittston, PA office with occasional onsite visits.
The QA Team Lead is a hands-on technical leadership role responsible for guiding, mentoring, and supporting a QA team while ensuring high-quality, secure, and compliant software releases. This role balances people leadership, delivery execution, and technical oversight, working closely with QA and other teams to continuously improve quality practices across the organization.
This is a hybrid remote role that requires onsite presence in Pittston, PA at least once every other month. Candidates must live within a reasonable driving distance of either the Pittston, PA or Omaha, NE BHDIC office for required onsite meetings as needed in whichever BHDIC office is local to the employee.
Job Responsibilities
People Leadership & Team Management
- Lead, mentor, and develop a QA team, fostering a collaborative and high-performance culture.
- Conduct interviews, influence hiring recommendations, and actively participate in onboarding to support organizational growth.
- Own ongoing coaching, mentoring, and support to team members, including identifying training needs, creating development plans, and promoting QA best practices and standards.
- Conduct regular one-on-one meetings and annual performance reviews.
Delivery & Agile Execution
- Guide and support team members during Sprint Planning, Backlog Refinement, Standups, Retrospectives, and Production Releases ensuring effective participation and alignment with sprint goals.
- Provide insight into team capacity and availability to support accurate sprint planning and delivery commitments.
- Actively support sprint execution by assisting with priority items and removing impediments to ensure sprint objectives are met.
- Own regression suite for your sprint team's area of application responsibility and participate in regression execution.
Technical Oversight & Quality Excellence
- Ensure adherence to best practices, maintainability, and scalability as outlined by the Automation Center of Excellence.
- Review and provide feedback on pull requests to ensure test code quality, maintainability, and alignment with organizational standards.
- Ensure test automation efforts align with security, compliance, and regulatory requirements.
Process Improvement & Collaboration
- Continuously evaluate and enhance QA processes, practices, and standards in collaboration with other QA Team Leads.
- Oversee and maintain documentation related to testing processes, procedures, tools, and standards.
- Research, evaluate, and propose new testing tools, techniques, and approaches to improve quality, efficiency, and coverage.