QA & User Community Specialist
Qualifications
Bachelor's Degree (S1) in Information Technology, Computer Science, Information Systems, or related fields.
1–2 years of experience in QA Testing, User Research, Community Management, or a related field.
Strong interest in Android smartphones and technology, with hands-on experience exploring and testing smartphone features.
Willing to conduct field testing and interact directly with users.
Experience managing chat groups, forums, or online communities is preferred.
Strong communication, interpersonal, analytical, and problem-solving skills.
Detail-oriented with strong documentation and reporting skills.
Able to work independently and collaboratively in a team.
Proficiency in English/Mandarin (spoken and written) is highly preferred.
Job Description
Conduct QA testing of Android smartphone features in both internal and field environments.
Identify, analyze, document, and report bugs and technical issues systematically.
Manage and moderate user chat groups, forums, and communities, while maintaining positive user engagement.
Collect and analyze user feedback, needs, and product experiences through community interactions and interviews.
Design, distribute, and analyze user surveys to generate actionable product insights.
Prepare clear and structured testing reports, bug reports, survey results, and user research documentation.
Collaborate with relevant teams to communicate testing findings and user insights for product improvement.
