QC SUPERVISOR

This role offers the opportunity to contribute to UCT’s mission of delivering innovative specialty chemical solutions to customers worldwide. The Quality Control Supervisor oversees the daily operation of the Quality Control Laboratory and plays a key role in ensuring products meet established quality standards through analytical testing, inspections, and data evaluation throughout the production process. This position supports the quality of raw materials, intermediates, and finished products while providing opportunities to work with and expand knowledge of a variety of analytical instrumentation and laboratory techniques.

Duties and Responsibilities:

• Supervise the daily operation of the QC lab and oversee daily tasks of the Quality Control Chemist/s and Technicians.
• Approve incoming materials by confirming specifications, conducting appropriate testing, and rejecting and returning unacceptable materials.
• Approve in-process production by confirming required specifications, conducting appropriate tests, and communicating the required adjustments to the production supervisor
• Approve all finished products by confirming specifications and conducting required tests
• Establish inspection protocols and determine equipment and mechanisms to be used in the testing process
• Recommend changes in specifications of materials and products based on inspection results. May formulate and revise quality control policies and procedures.
• Document and update inspection results by completing reports and logs
• Calibrate, troubleshoot and maintain laboratory equipment by following operating instructions and scheduling repairs.
• Responsible for maintaining the LIMS database, raw material specifications and specification files in conjunction with technical service.
• Confer with customer service to assist with resolving customer complaints.
• Ordering and maintaining laboratory supplies.
• Perform as ISO representative to support quality program.
• Supervise and review customer issues and corrective actions.
• Knowledge of safe laboratory practices required.
• Recommend training for QC chemists and technicians.
• Complete annual performance reviews for QC chemists and technicians.
• Perform shipping inspections as needed.