企業溝通與永續經理 Sustainability and Corporate Communication Manager

Due to the 104 word count limit, please check our LinkedIn post for the full Job Description. ⭐

PURPOSE OF JOB: Lead HEINEKEN Taiwan's corporate, brand, sustainability and selected internal communications agenda to build reputation, support business growth and strengthen our license to operate. The role is responsible for developing a coherent company narrative, translating business and audience insights into compelling stories, and delivering integrated communications across earned and owned channels. This is a manager role that combines strategic counsel, content leadership, media relations, sustainability communications, issues management and hands-on execution. The position works closely with Marketing, Commercial, People and Supply Chain, advises senior leaders, and manages external agency partners to deliver measurable reputation and business impact.

MAJOR ROLES & RESPONSIBILITIES:

1. Corporate and brand communications

2. Sustainability communications and stakeholder engagement

3. Internal communications and employee engagement

4. Issues and crisis preparedness

5. Data-driven reputation management

EDUCATION/QUALIFICATIONS:
Minimum 7 years of experience in corporate communications, brand PR, integrated communications, media relations or a related field; agency experience is an advantage.
Proven ability to turn business and audience insights into focused communications strategies and measure impact beyond media coverage.
Track record of creating stories that earn attention, strengthen reputation and advance corporate or commercial objectives.
Advanced AI and visual communication skills, with the ability to transform complex information into clear, concise and compelling content and presentations.
Excellent project, agency and budget management skills; able to operate independently in a fast-moving, matrix organization.
Experience in FMCG, consumer brands or another regulated industry is preferred; crisis communications experience is a strong advantage.

CRITICAL CAPABILITIES AND MINDSET
Ownership and agility - combines an entrepreneurial mindset with disciplined delivery, measurement and continuous learning.
Influence and collaboration - builds trust across senior leaders, functions, agencies and external stakeholders.
Commercial curiosity - understands how communication can influence both reputation and consumer choice.
Analytical storytelling - finds the human truth in data and turns it into a simple, compelling narrative.
Creative courage - challenges conventional approaches and develops ideas that can earn attention credibly.
Integrity and responsibility - protects trust and applies sound judgment in all corporate and brand communications.

PERSONAL QUALITIES AND HEINEKEN BEHAVIOURS:
Independent, resilient and comfortable working with ambiguity.
Results-oriented with a strong drive to win and deliver measurable impact.
Hands-on, detail-oriented and able to move from strategy to execution.
Agile in action and change, with the ability to prioritize and adapt quickly.
Strong ONE team spirit, with a company-first mindset.
Collaborative and trusted by internal and external stakeholders, with high integrity and sound judgement.

Due to the 104 word count limit, please check our LinkedIn post for the full Job Description. ⭐