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Quality Analyst, CBS - Quality (RTC/ S2S) MY

Open 29d

Ensure conformance of sales calls to standards or requirements. Support the drive of better Customer Experience

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CIMB
2 months ago

Quality Analyst, CBS - Service MY (00415)

Open 22d APACFull-time

Ensure conformance of service calls to standards or requirements. Support the drive of better Customer Experience
CIMB
3 months ago

Quality Analyst, CBS - Quality (RTC/ S2S) MY

Open 22d APACFull-time

Job Purpose The objective of this job is to: Ensure conformance of sales calls to standards or requirements. Support the drive of better Customer Experience. Key Responsibilities Calls Monitoring Conduct quality monitor…
SMDigital
3 days ago

Quality Assurance Analyst

RemoteAPACFull-time

Monitors customer interactions, evaluates team performance, and provides feedback to improve service quality in a remote call center or BPO setting.

wifi
MyOperator
4 days ago

Call Quality Analyst

RemoteNorth America

Evaluates sales and customer success calls, chats, and tickets to ensure quality, compliance, and customer satisfaction using GSuite and analytical tools.
CIMB
3 weeks ago

Fraud Analyst, CCO - Fraud Management - Detection and Authorization - Digital Banking MY

Open 15d APACFull-time

Monitor Online Banking activities for possible fraudulent transactions. Overall responsible to comply KPIs set to monitor RCM fraud alerts.
taskus
6 days ago

Quality Analyst - CPC (Remote)

RemoteNorth AmericaFull-time

Reviews and audits behavioral health medical charts, coding compliance, and billing accuracy for a remote outsourcing firm, ensuring HIPAA adherence and client-specific guidelines.

cloudecommercefintechmdm
34 000 – 50 000 $