Quality Analyst

• Minimum of six months to one year of experience in Customer Service/Collections/Healthcare/Insurance campaign(s) in international programs (US/UK).
• Good verbal, written and interpersonal communication skills.
• Good knowledge of customer care processes and techniques.
• Ability to work well in a team environment.
• Should be flexible to work in Night shifts (UK / US time zones).
• Knowledge of Microsoft Office applications.
• Graduation is a must.

• Minimum of six months to one year of experience in Customer Service/Collections/Healthcare/Insurance campaign(s) in international programs (US/UK).
• Good verbal, written and interpersonal communication skills.
• Good knowledge of customer care processes and techniques.
• Ability to work well in a team environment.
• Should be flexible to work in Night shifts (UK / US time zones).
• Knowledge of Microsoft Office applications.
• Graduation is a must.

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