Quality and Risk Manager

Job Duties:

• Leads the development and implementation of an enterprise quality strategy that positions the organizations for value accountability.

• Expands the health system's capacity for continuous performance improvement in the areas of service excellency, quality/safety, resource stewardship, growth, and best people.

• Collaborates with SRMC leadership in establishing and operating a quality program that integrates and aligns physician practices with the overall SRMC quality strategy.

• Enhances the safety of daily operations by implementing high reliability organization tactics and other emerging best practices across the systems

• Oversees operations of Medical Staff Support Services including medical staff credentialing and appointment procedures

• Promotes continous regulatory service readiness and compliance with clinical and operational standards including those established by TJC and DOH

• Facilitates compliance and continous improvement in mandatory reporting elements including Inpatient and Outpatient Quality Reporting programs, Core Measures, HCAHPS, and measures mandated by TJC and DOH

• Provides strategic guidance and operational oversight to system Case Management programs including the Primary Care Resource Center

• Performs standard senior management functions of planning, organizing, directing, and controlling health system operations at SRMC.

1. Education: Master’s Degree, required

1. Experience: At least five (5) years experience in health care leadership and operations, required

1. Certification/Licensure: PA RN License, required.

1. Clearances: Required: Background Clearances (as required by law)