Quality Assurance Administrative Assistant

West Star is the fastest growing maintenance repair organization in the industry, and we recognize this is the result of our talented team of trusted employees working together to deliver customer service excellence. We are committed to providing our employees with personal and professional growth opportunities while fostering a culture of respect and well-being with a small company feel.

What you can expect as a Quality Assurance Administrative Assistant at West Star:

This position provides administrative support for the Quality Assurance department. It requires strong organization and attention to detail; intermediate to advanced knowledge of Word, Outlook, Excel, PowerPoint, Access and strong telephone skills. One of the main duties of this position will be reviewing work orders for completion, accuracy, and proper documentation. However job duties may vary each day.

You will be ESSENTIAL to many FUNCTIONS including:

• Maintain and update schedule for QA personnel as required.
• Assist the Quality Assurance Inspectors with aircraft logbook entry creation, collecting, verifying and organizing all necessary documentation for completion of work order packages.

• Reviews work orders for completion, accuracy, and proper documentation.
• Organize Maintenance documentation into an established standardized format for ease of review.
• Data Entry into Corridor Aviation Maintenance Program.

• Maintain and update Roster data.

• Thoroughly familiar with the Repair Station Quality Manual.
• Fosters and maintains a professional relationship with customers and fleet operators.
• Assist Aircraft Research Analyst with aircraft records research support as needed.
• Assist Technical Publications Controller with technical publications updates and distribution as needed
• Assist The Quality Assurance Inspectors with pre & post delivery inventories, log entry creation and data entry as needed.
• Word processing and preparation of letters and other documents as assigned.
• Effectively and clearly communicate (i.e., speak, write, read) in English.
• Additional duties as needed by Quality Assurance Manager.