Quality Assurance Analyst
Posted
Summary
Tests 360training's online training courses for functionality and learner experience — verifying content, audio, video, navigation, and assessments, documenting defects, and running regression tests. Requires QA fundamentals, e-learning familiarity, and strong English communication skills.
360training
360training.com is a rapidly growing leader in online training and certification across a wide range of industries and professions. 360training.com provides customers with the regulated training they need to get and keep jobs they want. Over the years, we have continued to grow our expansive library of regulatory-approved training courses with new content suited for today’s modern workforce. By offering these courses online, all 360training.com users experience the convenience and flexibility of earning their certifications in their own time, from anywhere in the world.
At 360training.com, we promote a culture of excellence centered around our two core values: Deliver Results and Do the Right Thing. That focus fosters the success of our employees, while maintaining a team-centric environment which inspires them to do their absolute best. One thing our associates get to experience is the ability to make an impact on day one of working here.
360training offers a compelling compensation package that ties to performance and impact. We offer statutory benefits, medical insurance, life insurance, paid time off, learning and growth opportunities, and a comprehensive employee engagement and wellness program.
Quality Assurance Analyst
360training is seeking a Quality Assurance Analyst to join our growing team. The Quality Assurance Analyst is responsible for testing 360training.com’s online training courses to ensure minimum functionality and end-user experience standards are met. Testing would include verification of content, audio, images, course layout, and course configuration functionality. The QA Analyst position requires documentation of all errors and regression testing to ensure errors are fixed/ addressed appropriately.
Responsibilities
- Execute functional tests, verification/regression, and mobile tests according to QA Testing Plan
- Review developed courses against approved outlines, manuscripts, audio scripts, assessments, and activity/animation scripts.
- Verify course content accuracy, flow, consistency, formatting, and functionality.
- Test course navigation, links, interactions, audio/video, assessments, and other course components.
- Document QA findings clearly and track identified issues through resolution and retesting.
- Review the overall course for a smooth and consistent learner experience.
- Identify and escalate critical issues or blockers that may impact course quality or release timelines.
- Prioritize QA activities to support critical projects and scheduled production releases.
- Create course submission documents, timed outlines, and other required supporting documentation.
Qualifications
- O/A Level education or a bachelor’s degree; English or a related field preferred.
- Minimum 1 year of relevant experience in QA, content review, writing/editing, or a related field preferred.
- Basic knowledge of web-based training and e-learning.
- Understanding of quality assurance within the development process.
- Excellent verbal and written communication skills in English, preferably US English.
- Working knowledge of Microsoft Office.
- Strong attention to detail and organizational skills.
- Ability to manage multiple priorities and meet deadlines.
- Ability to solve problems independently and collaboratively.
- Comfortable working in a fast-paced, rapidly changing environment.