Quality Assurance Analyst

About the Role

We are looking for an experienced Quality Assurance Analyst to join a digital technology delivery team. The role will be responsible for planning and executing testing activities, managing defects and ensuring solutions are properly validated before release and after deployment.

Key Responsibilities

• Plan and execute System Integration Testing (SIT), User Acceptance Testing (UAT), regression and end-to-end testing.
  

• Develop test scenarios, test cases and test scripts based on approved requirements.
  

• Maintain traceability between requirements and test cases.
  

• Test complete business and customer journeys, including system integrations.
  

• Identify, document, prioritise and track defects through to resolution.
  

• Participate in test and defect triage sessions and provide updates on progress, risks and blockers.
  

• Work closely with developers, project teams, vendors and business users to resolve testing issues.
  

• Support UAT preparation, execution, evidence gathering and sign-off.
  

• Conduct regression testing following fixes and system changes.
  

• Validate deployed fixes and support production testing and post-Go-Live stabilisation.
  

• Confirm readiness of test environments, test data and user access before testing begins.
  

• Support release readiness, Go-Live and hypercare activities.
  

• Maintain QA documentation, test evidence, defect logs and status reports.
  

Requirements

Experience and Skills

• Bachelor’s degree in Computer Science, Information Technology, Software Engineering or a related field.
  

• 5+ years of experience in software quality assurance/testing.
  

• Hands-on experience in SIT, UAT, regression and end-to-end testing.
  

• Good understanding of SDLC and Agile/Scrum methodologies.
  

• Experience with test and defect management tools such as Jira or Azure DevOps.
  

• Strong skills in test case development, defect management and QA reporting.
  

• Experience testing integrations, APIs and end-to-end digital transaction flows will be an added advantage.
  

• Experience in banking, financial services or fintech environments will be an added advantage.
  

Key Competencies

• Strong attention to detail and commitment to quality.
  

• Analytical and problem-solving ability.
  

• Good communication and stakeholder management skills.
  

• Ability to manage deadlines and follow through on outstanding issues.
  

• Strong documentation and reporting skills.
  

• Ability to work independently and collaboratively with technical and business teams.