Quality Assurance Associate

The Quality Assurance Associate will play a critical role in executing compliance with all country-specific European laws and food industry standards for our specific product range. This role requires a detail-oriented professional with good knowledge packaging & labelling requirements and experience/education in quality assurance in the food sector. This individual will work with the QA team lead in building a solid and efficient QA function for Samyang Foods Europe.

Responsibilities

1. Regulatory Compliance Execution

• Monitor compliance with all relevant European Union and country-specific food safety regulations and suggest internal updates, including compliance for all packaging and labelling processes.
• Execute quality management systems (QMS) to maintain compliance across all markets.
• Keep updated on emerging food safety regulations and industry best practices, translating them into actionable compliance strategies for Samyang Foods Europe.
• Regular and transparent communication with our production and head office based in South Korea.

2. Quality Assurance Management

• Manage quality processes by monitoring test reports, certificates and necessary quality documents.
• Maintain necessary quality management systems to enhance overall operational efficiency and effectiveness.

3. Stakeholder Communication and Issue Resolution

• Act as the primary contact for wholesalers, retailers, and consumers regarding product quality inquiries, regulatory questions, and complaints.
• Provide timely responses to customer inquiries and concerns, ensuring that all communication reflects Samyang’s commitment to quality and compliance.

4. Documentation and Reporting

• Prepare and maintain thorough documentation for all quality assurance activities, including compliance records, and corrective actions.
• Report regularly to senior management on quality metrics, regulatory updates, and areas for improvement.

Requirements

• Bachelor’s degree in Food Science, Regulatory Affairs, Quality Assurance, or a related field.
• Packaging & Labelling regulations knowledge/experience.
• Up to 5 years of experience in quality assurance within the food/FMCG industry.
• Extensive knowledge of European food regulations and standards, including experience in interpreting and applying country-specific requirements.
• Strong problem-solving skills, with the ability to communicate complex regulatory requirements clearly to internal and external stakeholders.
• Fluent in English; additional European languages are an asset. Professional level in Korean is preferred.

Benefits

• A salary that ranges between €3,400 and €4,750 gross per month
• Pension plan
• Commuting benefit
• Vitality Benefit (€50 a month)
• Lease Bike Option
• 25 days of paid time off
• Company laptop & phone
• Free Accident & WIA Gap insurance
• Great office location in the centre of Amstelveen
• An international team of highly skilled colleagues