Quality Assurance Auditor

The Quality Assurance Auditor is directly responsible to conduct audits on behalf of the QA program to accomplish the audit function of the Part 145 Quality Management System. This includes both (Internal and External maintenance), vendors and meeting the requirements of Part 145 and applicable Part 121 auditing functions. This position interacts with company leadership, vendors, FAA, Customer Auditors, and other Regulatory authorities.

Essential Functions:

• Perform the primary responsibilities of the position accurately and efficiently.
• Maintain timely and accurate records, documentation, and system entries.
• Communicate effectively with internal departments, customers, vendors, and/or other external parties as applicable.
• Follow all company policies, procedures, safety requirements, and applicable regulatory requirements.
• Meet established deadlines, productivity expectations, and quality standards.
• Safeguard confidential company, employee, customer, and business information.
• Use required computer systems, software, and equipment necessary to perform the position.
• Perform duties in a professional manner consistent with Avex's values and expectations.

Job Duties and Responsibilities:

• Audit the effectiveness of company related processes and procedures.
• Responsible for accomplishing the audit function of the Continuing Analysis and Surveillance System (CASS) per 14 CFR 121.373 in direct support of Director of Quality and the Safety Department.
• Collaborate with the team of Quality Assurance Auditors in the planning, customization, execution, documentation, and analysis of aircraft maintenance audits.
• Perform initial qualifying and recurrent onsite audits of Contracted Maintenance Providers.
• Audit processes to ensure AD compliance is maintained on all Company aircraft.
• Review audits, author corrective action request, and disseminate to appropriate leadership personnel.
• Address all audit findings through verbal and written communication to initiate action.
• Ensure key Company management personnel are aware of all potentially serious issues.
• Utilize and be proficient with company software to manage audits, audit findings, corrective action, safety risk management, and root cause analysis.
• Become knowledgeable of Avex systems, processes, activities and review historical audit performance to best determine audit frequency.
• Track and follow-up on corrective action requests within set time parameters.
• Maintain a risk-based audit schedule.
• Track/trend audit data and prepare reports and data analysis when statistical data or other avenues of detection indicate an adverse trend as surfaced.
• Participate in the continuous development of audit checklist based on findings and execute audits in a manner that leads to the greatest degree of compliance, improvement, and safety.
• Complete initial and recurrent auditor training necessary to effectively conduct audits.
• Respond to special audit requests from senior management.
• Facilitate the process of addressing findings from audits, which ensures identification of root cause, developing corrective actions and an evaluation of corrective actions to determine effectiveness.
• Communicate and coordinate with system, process, and function owners to ensure that hazards identified during audits are mitigated.
• Ensure follow-up audits or evaluations are completed as required.
• Ensure compliance levels are accurately documented and reported.
• Report unresolved instances of inadequate corrective action/responses to the Quality & Safety Manager.
• Interact in a professional manner with regulatory authorities, maintenance vendors, customers, and company personnel.
• Prepare the QA portion of the agenda to be presented at the monthly FedEx Quality Focus meeting.
• Foster an environment in which safety and compliance is everyone's concern.

Qualifications, Skills, Certifications:

• High school graduate or GED
• Bachelor's degree preferred
• Must obtain all Regulatory, Customer and Aviation Exteriors Louisiana, Inc.’s required mandatory qualifications and training.
• Must be fluent in spoken and written English, Spanish a plus.
• Minimum of two (2) years of Part 121 aviation maintenance experience.
• Minimum of two (2) years of previous auditing experience.
• Knowledge of Human Factors Analysis and Classification System (HFACS)
• Current FAA Airframe and Powerplant certification Preferred
• Desired C.A.S.E. Level III Certified Auditor rating CPR/First Aid Certified
• Proficiency in Microsoft applications including Microsoft Word and Excel

Preferred Qualifications

• Previous aviation MRO experience.
• Conversational Spanish.
• Attention to detail with ability to follow established procedures.
• Perform multiple technical tasks with the ability to upgrade skills in order to meet changing job conditions
• Operate standard office equipment
• Prepare and maintain accurate records in an organized and practical manner
• Work independently or with others
• Problem solver
• Strong written and oral communication with the ability to communicate with diverse groups
• Excellent time management while meeting deadlines and schedules

Physical Requirements:

• Ability to sit, stand, and/or walk for extended periods as required.
• Ability to communicate effectively in person, by telephone, and electronically.
• Ability to occasionally lift, carry, push, or pull items weighing up to 50 pounds.
• Ability to climb stairs and access elevated work areas as needed.
• Ability to navigate office, hangar, shop, warehouse, and other operational environments while following required safety procedures.
• Ability to wear required PPE when accessing designated operational areas

Work Environment:

• Work is performed in hangars, maintenance bays, and ramp areas around active aircraft.
• Exposure to noise, chemicals, cleaners, and weather conditions.
• Shift work may include nights, weekends, and holidays depending on operational needs.