Quality Assurance Coordinator - 2nd Shift
Summary
On-site 2nd-shift (3:30 pm–midnight) QA coordinator for direct mail production at Moore: inspects materials against client specs, assists press setup, mounting plates, routine maintenance, and helps deliver error-free mail campaigns. A hands-on production-floor role with mandatory overtime during peak periods.
The Quality Assurance Coordinator ensures the accuracy, compliance, and quality of all direct mail production processes, including data management, printing, personalization, and mailing. This role is responsible for verifying client specifications and internal quality standards for delivering error-free mail campaigns.
Schedule: 3:30 pm - 12:00 am; Monday through Friday; overtime as needed.
Due to the nature of our business, mandatory overtime is required during high-volume production periods and other times of increased workload. Flexibility to work extended shifts and/or weekends is an essential requirement of this position.
Duties/Responsibilities:
- Assists the press operator in setting up and running the press.
- Loads and unloads paper, ink, and other materials onto the press.
- Performs routine maintenance on the press.
- Performs tasks within acceptable limits for quality, quantity, sanitation, and timeliness of completion, paying particular attention to prevent and eliminate costly errors.
- Checks and inspects material received from prior operations to verify accuracy and conformance to customer’s specifications.
- Prepares make-ready for upcoming jobs such as staging material, etc.
- Mounts printing plates to press cylinders.
- Learns basic machine operation.
- Plays an active role in the maintenance and cleanliness of the assigned press and surrounding area.
- Collaborates with production, data processing, account management, and client services teams.
- Supports continuous improvement initiatives to increase efficiency and reduce errors.
- Mounts printing plates to press cylinders.
- Follows all safety protocols and maintains a clean and organized work area.
- Performs other duties as assigned.
Required Skills/Abilities:
- Exceptional attention to detail skills
- Ability to perform basic math skills
- Excellent analytical and documentation skills
- Excellent hand/eye coordination
- Excellent verbal and written communication skills
- Must be able to lift up/move to 55 pounds at a time.
- Must be able to use hands to handle, control, or feel objects, tools, or controls
- Must wear safety gear, such as goggles and gloves, when handling box cutters or similar tools
Education and Experience:
- High School Diploma or GED
- 1-2 years’ Quality inspection experience, preferred
- Experience with Quality Control techniques such as Six Sigma, is a plus
- Experience with measuring devices such as meters, gauges, computers, calipers, and other measuring instruments, a plus
Physical Requirements:
- Prolonged standing and walking.
- Must be able to lift up/move to 50lbs. at a time.
- Must be able to use hands to handle, control, or feel objects, tools, or controls
- Must wear safety gear, such as goggles and gloves, when handling box cutters or similar tools
Moore is a data-driven constituent experience management (CXM) company achieving accelerated growth for clients through integrated supporter experiences across all platforms, channels, and devices. We are an innovation-led company that is the largest marketing, data, and fundraising company in North America, serving the purpose-driven industry with clients across education, association, political, and commercial sectors.
How We’ll Support You:
- Join the largest marketing and fundraising company in North America serving the nonprofit industry, where we prioritize innovation and professional growth.
- Collaborate with industry subject matter experts with over 5,000 employees across the enterprise.
- To help you stay energized, engaged and inspired, we offer a wide range of benefits including comprehensive healthcare, paid holidays, and generous paid time off so you can have the time and space to recharge and pursue your other passions and be with the people you care about.
- Moore is committed to creating a diverse environment and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status.