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New Concepts for Living

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Quality Assurance Coordinator

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Summary

Reviews Medicaid and program documentation, conducts utilization and annual quality reviews, and reports findings and recommendations to supervisors at a non-profit serving adults with developmental disabilities. Uses electronic health records (Foothold Technology or similar) to track consumer goals and quality metrics.

NEW CONCEPTS FOR LIVING (NCFL) MISSION:
NCFL is dedicated to enriching the lives of adults with special needs through caring and compassionate support within a nurturing environment that promotes independence, growth, and inclusion.

ESSENTIAL DUTIES AND RESPONSIBILITIES (include the following but are not limited to):

  • Conduct regular and systematic review of Medicaid and program documentation to ensure timeliness and meets quality expectations
  • Conduct utilization review to improve quality of care / program
  • Develop reports of findings and recommendations and communicate to supervisory staff
  • Track, monitor, and measure the annual quality performance of the program and develop recommendations based on annual changes
  • Identify staff training needs through auditing activities
  • Support clinical directors and supervisors to create systems and processes that facilitate achievement of quality assurance goals and continuous quality improvement
  • Assist in the development of appropriate recreational and community activities for the consumers
  • Adhere to cultural competency and anti-discriminatory practice
  • Input individualized goals for consumers in electronic system according to the ISP
  • Other duties as assigned

QUALIFICATIONS:

  • Valid Driver’s License
  • Understanding of Medicaid regulations
  • High level of attention to detail
  • Ability to write and understand progress notes
  • Effective interpersonal skills and ability to successfully collaborate with staff throughout the agency
  • Associates Degree or college credit
  • One year’s experience supporting individuals with Developmental Disabilities or related field and credits toward college degree preferred
  • Experience with Foothold technology program or similar Electronic Health Records

BENEFITS:

  • 403B
  • Medical, Dental, Vision, and Supplemental insurance plans
  • Life Insurance
  • Paid Time Off (PTO)
  • Access to our state-of-the-art fitness center and locker rooms
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