Quality Assurance Engineer

Responsibilities

• Perform Outgoing Quality Assurance (OQA) testing and inspection of handler machines and related collaterals, including actuation pans, kits etc.
• Develop and maintain test procedures, inspection procedures, work instructions, and control plans to ensure consistent product quality
• Conduct failure analysis on non-conforming products using the 8D problem-solving methodology and prepare Corrective and Preventive Action
• Participate in user group meetings, as well as internal and external quality meetings, to address quality issues and drive continuous improvement
• Provide on-the-job training (OJT) to OQA Technicians on testing and inspection methods, ensuring compliance with established procedures
• Investigate customer complaints, perform root cause analysis for RMA cases and site escalations, and prepare comprehensive failure analysis reports
• Collaborate with cross-functional teams to resolve quality issues, implement corrective actions, and improve customer satisfaction
• Ensure compliance with company quality standards, customer requirements, and applicable quality management systems

Requirements

• Bachelor's Degree in Mechanical Engineering or Electrical Engineering
• Minimum 3–5 years of experience in Quality Assurance within semiconductor or manufacturing industry
• Strong knowledge of quality tools and methodologies, including 8D Problem Solving, Control Plans, Failure Mode and Effects Analysis (FMEA)
• Familiarity with ISO 9001:2015 Quality Management System requirements; Internal Auditor certification or experience is preferred
• Ability to develop and maintain Work Instructions, Standard Operating Procedures (SOPs), and Corrective and Preventive Action (CAPA) reports
• Strong analytical, problem-solving and communication skills with the ability to work effectively in cross-functional teams