Quality Assurance Engineer

Job Description Summary

This position will be part of the xEV Inverter team for Electric Vehicle products and will be responsible for providing Quality Assurance support externally to customers and internally to the plant manufacturing teams for both New Product Introduction and Mass Production activity. This position has direct contact with multiple departments within the manufacturing site and direct contact with the customer. Overall requirements of the Quality Assurance Engineer are to develop and confirm that the manufacturing policies, procedures, methods and systems produce product per all regulatory, customer and design requirements. In addition, to manage change points, provide customer service, and lead Corrective Actions (and reporting) for customer complaints. This position offers opportunities to work with a wide variety of the manufacturing processes, a wide variety of departments and levels of management within the company, suppliers and customers both domestic and international. Essential functions of this job include:

• Confirming manufacturing processes are/can produce product in accordance to specifications through measurements, experiments, trials, audit documentation/reports and presentations to management/customers.
• Manage Change Points to products and processes to gain customer approval for initial production parts.
• Daily customer service and plant support activities.
• Lead internal teams in the corrective action (root cause and countermeasure) activities, report generation and presentation for customer complaints.

Quality Assurance Engineers work with other team members (Process Engineers, Test Engineers, Analysis Engineers, Design Engineers, SPQ Engineers, Maintenance, Technical Associates and Production (management and production floor personnel.)

Description of Duties & Responsibilities / % Time Spent

• Confirm process requirements are met both internally and for customer: 15%
• Confirm Product to Requirements are met (Trials, 1st time shipment, Change Points, Design Changes, Reliability Testing, Strain Testing, Cross Sections, PV test etc.): 15%
• Maintain Procedures, review Drawings and Documents to ensure Quality Systems/IATF Requirements are met (Document audits: WI, PQCT, PFMEA etc., Customer Audits): 15%
• Change Point Control (Manage change point control with customer and suppliers for PPAP/IPPAAR): 15%
• Corrective Action (Identify Root Cause, Institute Corrective Action, internal & external reporting for Customer complaints/ assist with Supplier defect root cause analysis activities): 25%
• Review Cost of Poor Quality, Quality Trends, PPH, Determine Problem Causes for Customer and Suppliers (Defect Situational Analysis): 5%
• Other Duties as Assigned: 5%