SME CC Quality-Digital Banking Kotak 811-VKYC

Location: Thane, Maharashtra, India

As a SME CC Quality specialist, you will play a crucial role in enhancing the overall customer journey within our Digital Banking platform, Kotak 811-VKYC. Your expertise will be instrumental in identifying and resolving quality issues, ensuring compliance with regulatory standards, and driving continuous improvement initiatives.We are seeking a SME CC Quality professional to join our Digital Banking Kotak 811-VKYC team. The role focuses on ensuring high-quality customer experiences and maintaining the bank's reputation.