Quality Assurance Engineer II, RBKS SMB
Summary
Test and automate quality checks for Ring’s e-commerce websites and mobile apps (iOS/Android/Fire) to ensure bug-free releases and smooth user experience.
Key job responsibilities
Key Job Responsibilities entail:
1. Understand business requirements and convert them into comprehensive, QA-understandable test cases and test plans ensuring adequate test coverage
2. Create, maintain, and execute test cases/suites for web and mobile applications (iOS/Android/Fire platforms), and analyze results
3. Build and maintain stable, reusable test automation for web applications and mobile apps
4. Drive test execution across multiple software releases, capturing and triaging errors effectively
5. Troubleshoot issues down to root cause and create detailed bug reports
6. Evaluate application performance and functionality; dive deep on features to identify risks and quality gaps
7. Prepare precise test completion reports for management to review and approve releases
8. Participate in test planning efforts and communicate status to stakeholders
9. Work as part of a team of experienced QA engineers testing multiple concurrent software releases
A day in the life
1. Building test strategies and test cases for releases/features
2. Building and maintaining automation test cases
3. Driving conversations and maintaining a good cross functional relationship with stakeholders and business partners
4. Deep dive on issues, investigate, report and drive issues to closure working with development and product owners
5. Read from logs, build documentation and be an active team player
6. Monitor release dashboards and ensure tickets are validated in different environments
7. Log accurate tickets, run functional, performance, load and other tests and document failures
8. Be an advocate for quality
About the team
Since its founding in 2013, Ring has been on a mission to make neighborhoods safer. From the video doorbell, to Ring Alarm, which was named #1 in Customer Satisfaction for DIY Home Security Systems by J.D. Power, Ring’s smart home security product line, as well as the Neighbors app, offer users affordable whole-home and neighborhood security. At Ring, we are committed to making home and neighborhood security accessible and effective for everyone -- while working hard to bring communities together. Ring is an Amazon company. For more information, visit www.ring.com. With Ring, you’re always home.